Desktop Support Technician
CurrentIT Field Operations Break Fix / Lease Term Technician Responsibilities:- Responsible for interfacing with customers to schedule work and ensure that customer expectations are met upon completion of work.- Responsible for interfacing with other IT groups related to problems and installations as appropriate.- Responsible for managing and effectively prioritizing a large number of work requests.- Responsible for maintaining current images on media. Responsible for keeping abreast of current installation procedures.- Responsible for understanding and adhering to billing and performance processes and procedures.- Responsible for maintaining accurate equipment inventories.- Responsible for installing standard, endorsed or certified off the shelf software and/or hardware devices, and provide minimal onsite training to get the client started. Responsible for operating a company vehicle in a safe manner. - Responsible for performing monthly vehicle safety inspections.
