Robby Alexander Email & Phone Number

Dublin 2, Ie

As an Associate Manager at Accenture, I specialized in Workday Financials and Source-to-Pay consulting for healthcare and financial services industries. I led cross-functional teams to optimize supplier management processes and enhance banking & settlement operations. My focus on efficiency and innovation resulted in cost savings and improved operational performance.

Worldwide, Oo

Identify business requirements, prototype and configure Workday, convert customer data, and assist customers with testing their configuration focusing on Procure-to-Pay, Banking and Settlement, and Business Assets for the insurance, healthcare, and higher education industries.Develop complex reporting solutions that meet customer requirements.Work closely with the integrations team to provide functional support and solutions to complex banking and procurement integrations.Conduct discovery sessions with customers to determine pain points and diagnose how Workday can provide value to their organization.Assess upcoming Workday release functionality and impacts on customer business processes.Collaborate with internal consulting teams to develop implementation solutions.Develop standard implementation collateral and tools used by consultants to implement Workday Financials.

Armonk, New York, Ny, Us

Identify business requirements, prototype and configure Workday, convert customer data, and assist customers with testing their configuration focusing on Banking and Settlement and Business Assets for the insurance and healthcare industries.Develop complex reporting solutions that meet customer requirements.Work closely with the integrations team to provide functional support and solutions to complex banking integrations.Conduct discovery sessions with customers to determine pain points and diagnose how Workday can provide value to their organization.Assess upcoming Workday release functionality and impacts on customer business processes.Collaborate with internal consulting teams to develop implementation solutions.Develop standard implementation collateral and tools used by consultants to implement Workday Financials.

Reston, Virginia, Us

Using the experience I have gained in the higher education industry I specialized in helping customers realize the full potential of the Workday Student Financials and Workday Financials products.Identified business requirements, prototyped and configured the Workday system, converted customer data, and assisted customers with testing their configuration focusing on Banking and Settlement and Business Assets for higher education.Developed SOWs and responded to RFPs in support of the Sales Team’s efforts to successfully win new customers.Successfully won new customers by helping the Sales Team demonstrate our knowledge and expertise of the product and the industry during sales orals.Conducted discovery sessions with customers to determine pain points and diagnose how Workday can provide value to their organization.Developed custom reports and dashboards that met customer requirements.Assessed upcoming Workday release functionality and impacts on customer business processes.Collaborated with internal consulting teams to develop implementation solutions.Developed standard implementation collateral and tools used by consultants to implement Workday Financials and Workday Student Financials.

Reston, Va, Us

I specialized in training, consulting, and implementing Ellucian Banner Accounts Receivable for integration with financial information systems at higher education institutions while helping them maximize the flexibility of their information system. Customers ranged in size from small private institutions to very large state school systems.Configured and implemented Ellucian's Banner Student and Accounts Receivable systems at numerous customer sites ranging from small private institutions to very large state school systems, including integration with third-party financial accounting systems.Prepared and presented proof-of-concept scenarios, business requirements and documentation for customers resulting in the successful implementation of Banner Accounts Receivable and Banner Student systems.Developed an implementation manual that would allow customers and consultants to more effectively convert accounts receivable data from their legacy system to the Banner Accounts Receivable system, resulting in fewer errors during conversion and testing.Worked on a team as a subject matter expert that developed new training data for databases delivered to customers allowing consultants to demonstrate more accurate, up-to-date higher education training, testing, and validation scenarios.Helped customers improve their business processes through Process Improvement Assessments to ensure they were fully utilizing the Banner Accounts Receivable system, resulting in additional consulting services.Worked with customers to develop verification testing, validation testing, and user acceptance testing scenarios, resulting in better data validation and fewer errors during data conversion and system go-live.Wrote documentation and procedure guides in conjunction with or for customers, increasing accuracy in processing student records and financial records.

Huntsville, Al, Us

Reduced outstanding receivables by $12.5 million dollars by improving business processes in the Bursar’s Office related to billing, customer service, and collection of past due accounts.Designed the University’s collection plan to more effectively collect past due receivables and keep current receivables manageable.Designed and implemented a Microsoft Access database that allowed the Accounts Receivable Office to more effectively track and collect past due accounts, resulting in a significant reduction in receivables.Lead the training and conversion to Ellucian’s Banner Accounts Receivable system by coordinating business processes in the Accounts Receivable Office with functional aspects of the Banner system, resulting in a smoother transition to the new system.Trained other campus departments that used the Banner Accounts Receivable system, resulting in maximum use of the system while adhering to departmental procedures regarding the posting of external transactions.Improved customer relations with students and external customers by developing the department’s web site to provide the tools needed to support our students.Audited cash accounts for the Accounting and Financial Reporting Department allowing Accountants to quickly reconcile bank statements.Served as liaison between the Bursar’s Office and Computer and Network Services in technical matters related to accounts receivable improving communication between these departments.