Rendered oversight to several different teams, such as Helpdesk Team, Developer Team, Security and Compliance Team, Data and Analytics Team, as well as IT Architecture and Cloud teams.• Effectively designed and implemented numerous key systems utilized in retail stores nationwide, including our productivity suite (G Suite), LMS systems, E-Commerce, Enterprise Data Warehouse, and scalable software defined networking system from Cisco Meraki.• Served as the primary administrator for Amazon Web Services (AWS), Azure, and Google Cloud, responsible for establishing the cloud strategy of the company.• Closely coordinated with several external vendors, to maintain strong relationships with key strategic partners, implement effective solutions, and maintain aggressive pricing for Spring.• Acted as a driving force in guaranteeing the scalability and reliability of systems and processes for the IT team.• Exemplified efforts in acquiring other companies and ensured execution of proper due diligence and integration planning for over 43 acquisitions. Successfully integrated the largest acquisition, which was a 500-store chain and had them ready to do business as Spring in one weekend.

• Gained troubleshooting skills through working with customers and repairing hundreds of devices.• Attained customer interaction skills through teaching customers, as well as working with frustrated customers when their device wasn’t working as they expected.• Learned to provide easy to understand explanations to customers regarding technical topics.