Robby Carver, Crvpm V, Cvmpra, Ccsa Email & Phone Number

San Antonio, Tx, Us

Jacksonville, Fl, Us

Rockville, Maryland, Us

Leading the Bank's second line of defense, I design and implement robust policies, controls, and workflows, ensuring compliance with regulations. My role manages third-party relationships, mitigating risks, and oversees adherence to the Bank's TPRM and Procurement Policy. Key Responsibilities Include:Program Leadership: Develop and execute the Bank's TPRM and Procurement function, ensuring regulatory compliance.SLA Negotiation: Define and negotiate SLAs with Third-Party Owners for successful onboarding and adherence to internal timelines.Contract Negotiation: Lead vendor negotiations, shaping terms and pricing while ensuring regulatory compliance.Standards and Procedures: Revamp and align existing standards with industry best practices and regulatory requirements.TPRM Software Implementation: Spearhead the successful implementation of a Third-Party Risk Management software, streamlining workflows.Documentation Oversight: Validate Third-Party documentation, address gaps, and ensure onboarding requirements are met.Workflow Efficiency: Ensure the Third-Party Risk workflow is followed, meeting onboarding deadlines and SLAs.Document Management: Maintain a comprehensive TPRM document repository for accurate vendor information.Data Integrity: Oversee Third-Party Risk Analysts, ensuring data integrity within the repository.Reporting and Communication: Generate third-party reports, providing regular reporting to the Enterprise Risk Management Committee and Board of Directors.Training and Advocacy: Champion Third-Party Management, providing training to Third-Party Owners and staying updated on regulatory changes.Contract Oversight: Oversee contract termination notifications, ensuring a smooth offboarding process.Risk Mitigation: Collaborate with Third-Party Owners to develop contingency plans for critical vendors.Project Management: Participate in third-party vendor management projects, facilitating Sub-Working Group meetings.

San Antonio, Texas, Us

As the Lead Third Party Relationship Manager at USAA, I led a team of Third Party Relationship and Strategic Sourcing Managers responsible for overseeing vendor partnerships for the Federal Savings Bank. My role involved managing the entire Third Party Risk Management (TPRM) lifecycle for a diverse portfolio of suppliers. Key responsibilities included:Strategic Vendor Management: Oversaw supplier performance, conducted business reviews, and managed relationships to ensure alignment with organizational goals.Risk Management: Implemented enterprise risk strategies, managed financial risks, and ensured regulatory compliance through due diligence and vendor assessments.Contract Management: Successfully completed all five phases of the Contracting Lifecycle, including negotiation, drafting, and execution of contracts with meticulous attention to detail.Team Leadership: Served as a Team Leader, completing director-level tasks, coaching, and mentoring team members to foster growth and expertise in Third Party Risk Management.Stakeholder Engagement: Built and maintained strong relationships with stakeholders, balancing their interests while driving the organization's objectives forward.

San Antonio, Texas, Us

In this role, I served as a Change Management Advisor, managing business transition projects with a focus on effective communication, analytical insights, and streamlined operations. Responsibilities included:Change Management: Led business transition projects, ensuring smooth change implementations and balancing stakeholder interests.Performance Monitoring: Monitored Key Performance Indicators (KPIs) to evaluate project success and implemented process improvements where necessary.Resource Management: Efficiently managed resources to optimize project outcomes and meet organizational objectives.

San Antonio, Texas, Us

As the Bank Operations Manager, I spearheaded operations and led a dynamic team consisting of originators, processors, closers, and underwriters. My role was instrumental in ensuring seamless operations and delivering exceptional service to our members. Key accomplishments and responsibilities include:Team Leadership: Managed and mentored a skilled team of originators, processors, closers, and underwriters, fostering a collaborative environment that prioritized trust, respect, and high performance.Training and Compliance: Held the role of Certified USAA Trained Facilitator, responsible for the comprehensive training of team members. Delivered in-depth training materials and compliance overviews, ensuring team members were well-versed in all relevant policies and procedures, thus maintaining the highest standards of regulatory compliance.Operational Excellence: Monitored and upheld stringent service level agreements, consistently achieving best-in-class results. Implemented strategic initiatives to optimize operational efficiency, enhance workflows, and deliver unparalleled customer satisfaction.During my tenure, our team's dedication to excellence resulted in streamlined operations, satisfied members, and a well-coordinated team capable of tackling complex challenges efficiently and effectively.

San Antonio, Texas, Us

As a dedicated Mortgage Loan Processor at USAA, I played a vital role in mortgage origination, ensuring seamless experiences for members. Key contributions included:Efficient Origination: Streamlined processes, reducing turnaround times and enhancing member satisfaction.Credit Evaluation: Conducted thorough evaluations, ensuring responsible lending practices and minimizing risks.Team Collaboration: Fostered teamwork, shared best practices, and mentored colleagues, enhancing productivity.Member Engagement: Provided exceptional service, addressing inquiries and ensuring a personalized experience.Regulatory Compliance: Maintained strict adherence to industry regulations, ensuring accurate and compliant documentation.My expertise in credit evaluation and collaborative teamwork significantly contributed to our team's success and member satisfaction.

Bachelor Of Business Administration (B.B.A.), Marketing

Marketing