Head Of Customer Success, Support And Services
Current
Dec 2022 - Present
AeroLeads people directory · profile
Robbyn Neece Email & Phone Number
Head of Customer Support, Success & Services, Relationship Management, People Management, Intelligent Automation for efficiency at scale, GEN AI deployment. Renewal and Expansion focused
at
Pentaho
1 work email found
@hitachivantara.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Support, Success & Services, Relationship Management, People Management, Intelligent Automation for efficiency at scale, GEN AI deployment. Renewal and Expansion focused
Location
United States, United States, United States
Who is Robbyn Neece? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Robbyn Neece is listed as Head of Customer Support, Success & Services, Relationship Management, People Management, Intelligent Automation for efficiency at scale, GEN AI deployment. Renewal and Expansion focused at Pentaho, based in United States, United States, United States. AeroLeads shows a work email signal at hitachivantara.com and a matched LinkedIn profile for Robbyn Neece.
Robbyn Neece previously worked as Head of Customer Success, Support and Services at Pentaho and Sr. Director of Customer Success at Hitachi Vantara. Robbyn Neece studied at San José State University.
Company email context
Email format at Pentaho
This section adds company-level context without repeating Robbyn Neece's masked contact details.
{first}.{last}@hitachivantara.com
86% confidence
AeroLeads found 1 current-domain work email signal for Robbyn Neece. Compare company email patterns before reaching out.
Profile bio
About Robbyn Neece
At Pentaho, I lead initiatives to integrate intelligent automation and AI/ML capabilities to enhance the customer experience from onboarding through to full adoption. With a strong background in customer success and CRM, I have a proven track record in managing large, cross-functional teams to drive product adoption and improve customer health metrics. I have successfully built and scaled the Customer Success function, focusing on customer renewal and expansion strategies.During my tenure at Hitachi Vantara, I developed strategies that significantly reduced churn and fostered business growth. By cultivating a company-wide culture centered on customer success, we improved the customer lifecycle and implemented success plans, health scores, and enablement practices that advanced our offerings. My emphasis on leveraging AI and machine learning has been instrumental in optimizing these processes and delivering measurable results.
Listed skills include Cloud Computing, Data Center, Managed Services, Saas, and 21 others.
Current workplace
Robbyn Neece's current company
Company context helps verify the profile and gives searchers a useful next step.
5 roles
Robbyn Neece work experience
A career timeline built from the work history available for this profile.
Sr. Director Of Customer Success
Dec 2022 - Apr 2024
Director Of Customer Success
- Leadership, hiring and mentorship to a direct report team of 30+ Success Executives in NASA
- Pioneered strategies to increase product consumption and reduce shelf-ware, process improvement, consumer education, tool evaluation and implementation, metric development
- Monitored metrics and developed actionable insights to improve efficiency and performance
Apr 2017 - Dec 2022
Manager Saas Customer Experience
- Delivered consulting services for $500 Million- multi-billion$ corporations with business partner facing role that is accountable for new practice development in both existing and emerging technologies
- Lead teams of technical partners and SME's throughout IBM necessary to understand unique customer needs and build deployment and accelerate consumption plans by 32%
- Managed cross-functional teams leading technical architecture with executable implementation and consumption plans.
Jan 2015 - Apr 2017
Director Of Customer Engagement/Customer Success
- Managed Western US (CA, OR, WA, AZ, UT, NV, CO) Complex hybrid sales and implementation teams increasing revenue of an average of 35% quarter over quarter
- Spearheaded practices with internal resources to define solution alignment, channel partner requirement, financial case modeling and cost structure and solution presentation for both internal approvals and external.
- Pioneered SAVVIS Transformation Methodology (STM- service mark) developed as company wide consulting approach to help customer's transform from current state to defined future state establishing SAVVIS as the trusted.
- Produced new sales and marketing plans for product roll outs, including developing sales, distribution and media strategy to increase complex sales by 45%
Jun 1998 - Jan 2015
1 education record
Robbyn Neece education
-
San José State University
FAQ
Frequently asked questions about Robbyn Neece
Quick answers generated from the profile data available on this page.
What company does Robbyn Neece work for?
Robbyn Neece works for Pentaho.
What is Robbyn Neece's role at Pentaho?
Robbyn Neece is listed as Head of Customer Support, Success & Services, Relationship Management, People Management, Intelligent Automation for efficiency at scale, GEN AI deployment. Renewal and Expansion focused at Pentaho.
What is Robbyn Neece's email address?
AeroLeads has found 1 work email signal at @hitachivantara.com for Robbyn Neece at Pentaho.
Where is Robbyn Neece based?
Robbyn Neece is based in United States, United States, United States while working with Pentaho.
What companies has Robbyn Neece worked for?
Robbyn Neece has worked for Pentaho, Hitachi Vantara, Vmware, Ibm, and Savvis Technology Services Corp.
How can I contact Robbyn Neece?
You can use AeroLeads to view verified contact signals for Robbyn Neece at Pentaho, including work email, phone, and LinkedIn data when available.
What schools did Robbyn Neece attend?
Robbyn Neece studied at San José State University.
What skills is Robbyn Neece known for?
Robbyn Neece is listed with skills including Cloud Computing, Data Center, Managed Services, Saas, Professional Services, Virtualization, Solution Selling, and Business Development.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial