Robby Stuart - Maipm (Cppp), Mos Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Australia

Delivering Productivity and Workload Management programs as well as Microsoft Office suite workshops.

Queensland, Australia

Contract Trainer delivering:Productivity and Workload Management facilitation and coachingMicrosoft applications training including but not limited to: Word, Excel, PowerPoint, Outlook, Access, Project and OneNoteTraining in EDRM Systems including Hummingbird and ObjectiveWorking Smart with Microsoft Outlook - Certified FacilitatorWorking Smart with Microsoft Project - Certified Facilitator

Brisbane, Australia

Self employed contract trainer and owner/operator of:www.officetrainer.com.au - "For all your Microsoft Office training needs"With over 10 years applications training experience in Europe and SE Asia and a Microsoft Office Specialist (Master) certification, you know you're going to get great ROI and your employees will thank you for the opportunity to learn new aspects and functionalities of software they've probably been using for years and never knew were there! My training content is customised for each 'request for quote' based on the organisation's and individuals needs delivered in a non-threatening engaging manner, so all participants leave with knowledge and skill that can be applied the next day at their desk.Office Trainer can accommodate training in all versions of Office from 2003 to 2010 and has also been beta testing the much anticipated new 2013 version.I encourage you to visit my site to see some sample desktop training videos and to request a quote that will meet your Microsoft Office training needs at an affordable price.Training delivered onsite at your premises across Queensland and interstate (off-site training can be arranged if required.)WWW.OFFICETRAINER.COM.AU

Responsible for supporting Queensland based projects within key timeframes and agreed KPI’s.Coordination of up to 10-career consultants statewide through maintaining professional working relationships and open communication.Maintain and develop customer relationships through on-site visits, email and phone contact, underpinned by professional and flexible response to customer requests, including proposal preparation, tender responses and sales administration support, though professional and efficient project management.Client management responsibility for local office, ensuring clients are supported and program delivery meets expected levels and outcomes, through client evaluation tracking and reporting.Regional Systems Champion (APAC), responsible for training staff on DBM’s primary global information system (ORBIT). Including remote and on-site training for Australia, New Zealand and wider Asia Pacific region. Researched and designed detailed training materials including comprehensive user manuals and training videos, distributed to the Asia Pacific region of the business.

Temp to Full-Time Role.Employee logistics; scheduled rostered fortnightly shift rotationLiaised with travel and accommodation professionals to ensure shift requirements were satisfied for fly in - fly out scenariosLiaised with managers to agree selection criteria for short listingReceipted, sorted and short listed job applicationsEffectively scheduled interviews and administration of recruiting process General administrative duties to support HR departmentReference checks and general management of office filing and maintenance of personnel files

Contract Role.Researched, designed, delivered and reviewed Procurement orientated training to Energex staff throughout Queensland.Reviewed and localised procurement and intranet training content.Provided advice on training strategy and implementation to Procurement Compliance and Support manager.Liaised directly with team leaders to organise and facilitate training sessions.Provided telephone support to Energex staff on procurement training related issues.Provided administrative support to procurement team relating to contract documentation and supporting internal systems

Managed DBM client and customer information for nationwide major blue chip customers.Managed and administered billing of anywhere up to £½m a month.Prepared monthly management reports to the DBM UK Leadership team.Liaised directly with client HR managers.Managed and audited credit control of each projects service delivery costs.Collated information (client evaluations, activity reports etc.) from consultants based around the UK and Europe, using online global client management reporting system.Appointed to project coordinator for a Global outplacement contract, providing guidance to country coordinators in Management Information matters relating to this customer.Liaised with US counterpart and acted as "Systems Champion" in Europe ensuring that updates were successfully implemented. Appointed to the national training team, which delivered training content on web-based global databases, Lotus Brainsharks and Microsoft based applications

Consultant (Self-Employed) Role.Set-up of high visibility, added value on-site DBM delivery centres for customer organisations.Worked closely with locally based DBM colleagues to ensure centres were staffed appropriately.Supported the set up with on site and off-site IT training for temporary, DBM and customer staff.Physical design and sourcing of materials for centres (posters, displays, literature).Key member of national team for resource centre set-up for any national project.

Part-Time role.Provided 1 to 1 coaching and guidance for further education and mature students studying for City and Guilds computer applications certificate.Problem solved whilst communicating theory and application of course literature to resolve problem or issue.

Conducted detailed Training Needs Analysis to meet both business needs and individual personal development, through stakeholder interviews with line managers and team leaders, training focused on addressing - inbound and outbound client contact, and team procedures.Designed and delivered structured induction program for new members of staff, which included OH&S, Company overview, Telephone etiquette training and coordinated team overviews from team experts as part of the induction process.Identified departmental trainers, and facilitated ‘Train the Trainer’ programs via Head Office to ensure consistent training delivery across the group and improve team communication.Guided and advised individuals on appropriate sponsored training (both internal and external suppliers).Coached and supported departmental heads to facilitate the philosophy of team training.Designed, implemented and reviewed all generic company training in response to Inland Revenue directives - in order to comply with FSA regulations. Liaised with internal tax expert to ensure content accuracy and relevance, over 100 employees received this co-facilitated training.

Conducted detailed Training Needs Analysis to meet both business needs and individual personal development, through stakeholder interviews with line managers and team leaders, training focused on addressing - inbound and outbound client contact, and team procedures.Designed and delivered structured induction program for new members of staff, which included OH&S, Company overview, Telephone etiquette training and coordinated team overviews from team experts as part of the induction process.Identified departmental trainers, and facilitated 'Train the Trainer' programs via Head Office to ensure consistent training delivery across the group and improve team communication.Guided and advised individuals on appropriate sponsored training (both internal and external suppliers).Coached and supported departmental heads to facilitate the philosophy of team training.Designed, implemented and reviewed all generic company training in response to Inland Revenue directives - in order to comply with FSA regulations. Liaised with internal tax expert to ensure content accuracy and relevance, over 100 employees received this co-facilitated training.

Defence Personnel administration and payments processing

Professional Diploma, Human Resources

Diploma, Project Management

Cert Iv, Assessment & Workplace Training

Certificate, Information Management

Certificate, Computing & Applications

Certificate, Information Processing

Training Practice

Bachelor Of Arts (Honours), Business Administration

Btec Higher National Diploma, Business & Finance

Btec National Diploma, Business & Finance