Robby Williams Email & Phone Number

Worcester, Ma, Us

• Owned, managed & organized production for multiple feature teams developing complexseasonal gameplay features for Fortnite Battle Royale.• Worked closely with developers to scope & plan sprint work, created & maintained tasks &discovered work, and helped facilitate communication with downstream teams via meetings,threads, and note-taking.• Supported the teams by giving them visibility into triage, communicated priority of issues, andbuilt structures and dashboards to help encourage Jira visibility and simplify developerinteractions with Jira. • Worked with production team to further develop triage process to maintain a high level of qualityfor seasonal gameplay items and features.• Worked with the team's producer to identify process gaps and ideate on, implement, and try outpotential solutions while seeking feedback and sentiment from the team to make adjustments.• Owned and ran a handful of non-feature specific recurring meetings and took accountability forensuring the time was used effectively.• Continued taking ownership of our process for addressing escalated live issues concerning theteam's features.

• Supported production for a seasonal gameplay team working on Fortnite BR.• Created & maintained production documentation for features and processes across Jira, Confluence, Miro, Productboard, and Google Drive.• Prioritized, triaged, and backlogged/closed bugs based on prod timelines and in alignment with our goals.• Scheduled, attended, and captured notes & action items at meetings regarding our team's features.• Worked with design, engineering, and QA to task and track work.• Collaborated with the team's producer to identify process shortcomings & flaws, and proposed potential improvements.• Became production owner for a variety of seasonal items & features.• Helped reach a timely resolution for Fortnite live issues by assessing the impact, delegating investigation to the right developers, clarifying an action plan to address the issue, escalating & de-escalating when necessary, and maintaining consistent and clear communication.• Worked with team to smoothly ship two highly successful seasons of Fortnite back to back.

• Supported day-to-day production on the environment art and lighting teams for God of War Ragnarök.• Improved cross-departmental visibility and reduced communication overheadsurrounding downstream dependencies between various art teams.• Compiled data for, wrote, and delivered various recurring production reports and meetingagendas using Jira and BigPicture. Took and disseminated meeting notes.• Performed burndowns and true-ups on important production documents to reflect themost up to date and accurate statuses of environment art and lighting work for betterinformed decision making and scheduling.• Entered and assigned out Jira tasks based on various team needs.• Performed regular Jira maintenance to improve usability for other producers and devs,including adjusting stack rankings, reflecting task priority from production docs, andmaking sure proper fields are filled in correctly for better querying.• Elevated dev issues to appropriate parties for faster turnaround on resolution andotherwise helped resolve blockers.

In this 12 week internship program run by PlayStation, I got to work on the highly anticipated sequel to the critically acclaimed God of War (2018).As a production intern on the worlds team, I primarily supported the environment art, VFX and lighting teams during a critical part of development by taking ownership of existing processes as well as proposing and taking ownership of new ones that increased visibility between teams.• Assisted production staff with day to day production issues for different departments.• Worked closely with various cross-departmental groups to ensure communication, delivery of assets and feedback.• Helped assemble presentations for teams, take screenshots and record footage.• Helped to take notes in various stand-ups and meetings, disseminated information,updated schedule and bug databases, the wiki and tracked status.

• Staffed four teams based on project and team needs, available resources, and existing project familiarity.• Established and oversaw dev and production process, teams totaling 30+ student developers, and their projects.• Identified best practices for documentation and Kanban board usage and set expectations across all teams.• Kept teams on track, ensured they understood their goals and milestones for said goals to better hit deadlines.• Tracked teams, scheduled meetings with producers and their teams, and facilitated communication to encourage visibility in relevant channels.

• Led a remote Live Ops team working on mobile game, Pluto's Ascent.• Kept team on track to meet deadlines. Scheduled deliverable dates per organization goals.• Planned and scheduled meetings based on team availability.• Took meeting notes, built and maintained documentation repository.• Facilitated communication, syncs, and team autonomy in task generation.• Created a high level understanding of goals and priorities within team.• Tracked tasks, built up product backlog, and maintained a Kanban board using Miro.

• Performed exploratory testing on Season 2 of Terrible Posture Games' 3 Out Of 10.• Tested both external builds and internal dev builds, and reported bugs on ClickUp.• Recorded screenshots or footage of bugs to go along with bug summary, repro steps, and expected and observed results.• Performed regression testing for previously reported bugs.• Performed halo testing when regressing bugs.