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Rob Canters Email & Phone Number
Sr. Principal Technical Consultant
at
QAD
1 work email found
@e2open.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Principal Technical Consultant
Location
Zierikzee, Zeeland, Netherlands
Who is Rob Canters? Overview
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Quick answer
Rob Canters is listed as Sr. Principal Technical Consultant at QAD, based in Zierikzee, Zeeland, Netherlands. AeroLeads shows a work email signal at e2open.com and a matched LinkedIn profile for Rob Canters.
Rob Canters previously worked as Director - Customer Support at E2Open and Director - Customer Success / Technical Account Manager at E2Open. Rob Canters studied at Boston College.
Company email context
Email format at QAD
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{first}.{last}@e2open.com
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AeroLeads found 1 current-domain work email signal for Rob Canters. Compare company email patterns before reaching out.
Profile bio
About Rob Canters
Experienced information technology professional and customer advocate with a demonstrated history of working in the supply chain and transportation management industries. Skilled in business process analysis and improvement, and application of these to automated processes from both a technical and practical perspective.
Listed skills include Business Process, Software Development, Requirements Analysis, Software Implementation, and 19 others.
Current workplace
Rob Canters's current company
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8 roles
Rob Canters work experience
A career timeline built from the work history available for this profile.
Sr. Principal Technical Consultant
Current
Jun 2024 - Present
Director - Customer Support
- Drive a 50+ member team to provide world-class customer support in a 24/7/365 globally scaled support model- Regularly interact with Senior Management on operational objectives designed to provide a consistent global support model- Implement strategic policies and procedures designed to cultivate the best client experience for customers- Ensure delivery of customer service agreements (SLAs) and that agreed service levels are understood, managed, and properly negotiated into service contracts - Assist the team in communication about escalated issues with cross-functional staff and customers- lmprove efficiency, establish new processes, recognize cost savings opportunities, and find areas for reducing internal “red tape” that may impact clients- Perform mentoring check-ins and regular performance reviews with Leads and Managers. Work with them on continued growth opportunities- Adopt new ideas and solutions around onboarding and transitioning clients- Work directly with process excellence team to drive ongoing requirements for training, documentation, and skill set development- Effectively support and manage metrics/ KPIs, hold team accountable for performance against these standards
Sep 2023 - May 2024
Director - Customer Success / Technical Account Manager
- Lead a team of four Customer Success Managers in the Carriers & Logistics Service Providers business unit; provide guidance and assistance to internal and external stakeholders - Work cross-functionally in the area of logistics and global trade management solutions to drive business outcomes, value realization, and solution adoption, identifying upsell / cross sell opportunities for footprint expansion; increase referencability through consistent customer engagement- Be a trusted advisor and the bridge between customer and service provider; address and guide customer frustrations, turning them into positive experiences, maximizing relationships across the organizations
Sep 2022 - Aug 2023
Sr. Project Manager / Principal Technical Consultant
- Global trade, transportation execution, and supply chain-oriented consultancy (cloud and on-premise)- Business requirements gathering, documentation, and analysis - Project Management- Translating (evolving) requirements and business processes to the use of the application / software- Maintain interfaces between ERP/WMS applications and the Precision trade management application- Analyze and resolve software issues- Design and develop new functionality- Make application code changes as required in all areas of the software to meet custom and changing requirements- Compose related functional specifications & required effort estimations- Periodic 24 x 7 on-call support shifts- Pre-sales support
Jun 2004 - Aug 2022
Software Engineer
Nov 1999 - Jun 2004
Programmer
Paymate New Generation
Sep 1998 - Oct 1999
Programmer
Sep 1997 - Sep 1998
2 education records
Rob Canters education
Education record
Education record
Balboa High School
FAQ
Frequently asked questions about Rob Canters
Quick answers generated from the profile data available on this page.
What company does Rob Canters work for?
Rob Canters works for QAD.
What is Rob Canters's role at QAD?
Rob Canters is listed as Sr. Principal Technical Consultant at QAD.
What is Rob Canters's email address?
AeroLeads has found 1 work email signal at @e2open.com for Rob Canters at QAD.
Where is Rob Canters based?
Rob Canters is based in Zierikzee, Zeeland, Netherlands while working with QAD.
What companies has Rob Canters worked for?
Rob Canters has worked for Qad, E2Open, Qad Inc. (Precision Software), Softpak, and Paymate New Generation.
How can I contact Rob Canters?
You can use AeroLeads to view verified contact signals for Rob Canters at QAD, including work email, phone, and LinkedIn data when available.
What schools did Rob Canters attend?
Rob Canters studied at Boston College.
What skills is Rob Canters known for?
Rob Canters is listed with skills including Business Process, Software Development, Requirements Analysis, Software Implementation, Erp, Business Analysis, Software Project Management, and Pre Sales.
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