Accelerated business operations as founder of an Austin-based business investment, management, and consulting firm providing support services to start-up, small and mid-sized organizations.  Enhanced the branding of an electricity and gas brokerage firm in 2016 by co-creating and marketing a business model sale and all client-facing efforts, including social media presence, website, and logo, resulting in selling the company to energy brokers.  Established and operated a commercial leasing division in 2012 with the collaboration of an existing vehicle leasing company. Initiated enrollment activities while enhancing website development by building the US extension program for a Madrid university in 2011 and hiring a team of graphic designers, web developers, and sales professionals.  Reduced patient hospitalization recurrence by operating, implementing and launching a Medicare transition program as the VP of Operations for a Texas-based healthcare consulting company while advising the CEO, operations, and research teams.  Hired and trained staff and managed them in all areas to ensure they were well-trained to facilitate business operations.

Provided oversight in all core areas of business departments for a workers' compensation cost containment consulting company. Led employees to encourage maximum performance in offering cost-containment consulting services for workers’ compensation insurance companies, third-party administrators and small employers. Captained company activities supporting policies, goals, and objectives as established by the CEO and the Board of Directors. Created and implemented programs that fulfilled company goals and objectives. Established policies to ensure and provide for capable management succession. Used in-depth knowledge of business development and industry best practices to improve business operations. Aligned the company’s mission statement & goals to its current operations and organizational culture, then implemented strategic plans to accomplish those goals.

Orchestrated every aspect of the business, including but not limited to branding, budgeting, hiring staff, marketing, sales, financial management, and purchasing for a small wine import and distribution business specializing in Italian, French and Spanish wines.  Successfully grew the business by over 300%+ in 3 years by recruiting and training a high-performing sales team, supplying inventory to 60+ on-premise and off-premise accounts across Austin, San Antonio and Rio Grande Valley, focusing on fine dining establishments.  Maintained strong partnerships with boutique wine producers while negotiating distribution agreements and selecting inventory.  Interacted with TABC and adhered to all federal and state licensing associated with inventory import, distribution, and sales.

 Purchased and transformed a struggling local coffee shop Boosted retail sales by more than 350% by increasing same store sales, and by the addition of a commercial roastery which gained traction with small and medium-sized businesses seeking local/homegrown alternatives to larger chains Reformed workplace culture by providing hospitality training to all staff, and worked to implement “Third Place” concepts to create a welcoming environment and to encourage locals to use the café for business, study, or leisure activities Strengthened customer loyalty and doubled same customer weekly revenue by establishing a membership program and establishing a compelling social media presence

 Co-founded and managed all sales and marketing operations of a retrofit lighting and construction company focused on delivering energy savings to commercial businesses Identified and prospected new business leads and secured contracts for more than 8 million square feet of retrofits Negotiated the successful sale of company assets and intellectual property

 Managed operations, business development, and human resource activities for 12 test preparation and tutoring franchise locations nationwide and internationally in Mexico with more than 450 full and part-time employees Secured funding for the first franchise locations in Texas, and grew franchise network across Louisiana, New Mexico, Oklahoma, Arizona, and Mexico, achieving $7M in gross revenue annually  Recruited, trained, and developed talent, and maintained an employee retention rate 25% above the national average for franchise operations Delivered over 10,000 hours of manager and instructor training, and of course instruction  Key player in positioning of the franchise for an IPO, contributing to the development of marketing materials, and messaging copy; IPO was successful and resulted in the company’s transition from private to a division of a publicly held company in 2002