Rob C.
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Rob C. Email & Phone Number

Director, Customer Experience and Operations at SAXX
Location: Halifax, Nova Scotia, Canada 12 work roles 2 schools
1 work email found @saxxunderwear.com 2 phones found area 228 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email r****@saxxunderwear.com
Direct phone (228) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
SAXX
Role
Director, Customer Experience and Operations
Location
Halifax, Nova Scotia, Canada
Company size
193 employees

Who is Rob C.? Overview

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Quick answer

Rob C. is listed as Director, Customer Experience and Operations at SAXX, a with 193 employees, based in Halifax, Nova Scotia, Canada. AeroLeads shows a work email signal at saxxunderwear.com, phone signal with area code 228, and a matched LinkedIn profile for Rob C..

Rob C. previously worked as Director, Customer Experience at Saxx and Director, Operations at Saxx. Rob C. holds Ba, French & Linguistics from Durham University.

Company email context

Email format at SAXX

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*@saxxunderwear.com
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AeroLeads found 1 current-domain work email signal for Rob C.. Compare company email patterns before reaching out.

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Profile bio

About Rob C.

An experienced service and operations leader with a track record of driving results through operational excellence, strategic analysis, and collaboration. Proven ability to deliver complex projects & operations within timeline and budget commitments. Excels at data-driven analysis & decision making. Energized by connecting teams around shared goals to drive continuous improvement. // PROFESSIONAL Operations Customer Experience Strategic planning Performance reporting Team leadership // TECHNICAL Shopify Gorgias ElasticSuite NuOrder Salesforce HubSpot

Listed skills include Inventory Management, Merchandising, Purchasing, Retail, and 15 others.

Current workplace

Rob C.'s current company

Company context helps verify the profile and gives searchers a useful next step.

SAXX
Saxx
Director, Customer Experience and Operations
Halifax Regional Municipality, NS, CA
Website
saxxunderwear.com
Employees
193
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Company profile
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12 roles

Rob C. work experience

A career timeline built from the work history available for this profile.

Director, Customer Experience And Operations

Saxx

Halifax Regional Municipality, Ns, Ca

Director, Customer Experience

Current
Saxx

Vancouver, British Columbia, Canada

• Developed and led strategy, policy and process improvements to achieve financial and SLA objectives.• Created annual operating and workforce plans to drive cost efficiencies and a scalable support model.• Led a team of customer service professionals to support over 100k customer contacts / year.

Jun 2024 - Present

Director, Operations

Saxx

Vancouver, British Columbia, Canada

• Led the global sales operations function, driving continuous improvement in policy, process & systems.• Built and delivered executive and board reporting.• Delivered operational execution of planning, allocations, fulfillment, customer service & reporting.

Jun 2022 - Jun 2024

Senior Manager, Commercial Sales Operations

Rad Power Bikes

Vancouver, British Columbia, Canada

• Account executive, directly responsible for sales support of 60 wholesale partners. • Prepared financial models and analyses to inform client proposals. • Developed market & consumer insights, informing sales strategy and product development roadmaps.

Dec 2021 - May 2022

Manager, Global Sales Operations

Arc'Teryx Equipment

Vancouver, British Columbia, Canada

• Delivered the operational foundations to deliver consistent double-digit year over year growth.• Led the sales and ops planning (S&OP) process to optimize revenue, inventory & working capital.• Developed an evolved sales planning process, delivering a 20%+ improvement in forecast accuracy.

Apr 2020 - Dec 2021

Sales Analyst

Arc'Teryx Equipment

North Vancouver

• Managed the sales planning process for all sales channels.• Responsible for driving actions to deliver monthly & quarterly revenue targets.• Led weekly global performance reporting & reviews.

Jul 2014 - Oct 2018

Sales Analyst

Icebreaker

Vancouver, Canada Area

• Executed seasonal sales process setup, including sales targets, pricing, and selling tools. • Responsible for analysis and reporting of sales performance to plan and KPIs.• Delivered reporting and analysis support to sales, marketing, and service teams.

Sep 2012 - Jul 2014

Senior Product Manager

Norco Bicycles

• Developed commercial strategy and go-to-market plan for parts & accessory categories.• Led new product line creation from commercial brief through to go-to-market.• Responsible for delivering category P&L and inventory targets.

Oct 2010 - Sep 2012

Merchandising Specialist - Vancouver 2010 Ecommerce

Elastic Path Software

• Responsible for sales planning of over 1000 SKUs for the Vancouver 2010 eCommerce program.• Managed purchase ordering process.• Led business analysis and process improvement projects.

Oct 2009 - Nov 2010

National Commercial Manager

Decathlon Uk

London, United Kingdom

• Developed and executed commercial strategy for outdoor and watersports categories.• Managed seasonal assortment planning & purchasing. • Provided coaching and support to retail store teams.

Jun 2005 - Dec 2008

Retail Manager

Decathlon Uk

• Managed outdoor and watersports departments.• Responsible for delivering sales & inventory targets.• Recruited, trained, and led a 10-person team.

Jun 2002 - Jun 2005
Team & coworkers

Colleagues at SAXX

Other employees you can reach at saxxunderwear.com. View company contacts for 193 employees →

GM Graham Marceau Graham Marceau Colleague at SaxxVancouver, British Columbia, Canada View → SK Sa Khan Sa Khan Colleague at SaxxRajarhat, West Bengal, India View → DC Daniela Camacho Daniela Camacho Colleague at SaxxVancouver, British Columbia, Canada View → AK Amber Ko Amber Ko Colleague at SaxxVancouver, British Columbia, Canada View → BF Bridget Fee Bridget Fee Colleague at SaxxVancouver, British Columbia, Canada View → KM Karibul Molla Karibul Molla Colleague at SaxxBengaluru, Karnataka, India View → VP Vikash Patel Vikash Patel Colleague at SaxxKakori, Uttar Pradesh, India View → JM Joel Mariscal Joel Mariscal Colleague at SaxxMoreno Valley, California, United States View → JS Jenny Shipper Jenny Shipper Colleague at SaxxVancouver, British Columbia, Canada View → AC Arturo Chavez Arturo Chavez Colleague at SaxxAsuncion, Asunción, Paraguay View →
2 education records

Rob C. education

Ba, French & Linguistics

Durham University

Activities and Societies: Specialized in French -> English translation.

FAQ

Frequently asked questions about Rob C.

Quick answers generated from the profile data available on this page.

What company does Rob C. work for?

Rob C. works for SAXX.

What is Rob C.'s role at SAXX?

Rob C. is listed as Director, Customer Experience and Operations at SAXX.

What is Rob C.'s email address?

AeroLeads has found 1 work email signal at @saxxunderwear.com for Rob C. at SAXX.

What is Rob C.'s phone number?

AeroLeads has found 2 phone signal(s) with area code 228 for Rob C. at SAXX.

Where is Rob C. based?

Rob C. is based in Halifax, Nova Scotia, Canada while working with SAXX.

What companies has Rob C. worked for?

Rob C. has worked for Saxx, Rad Power Bikes, Arc'Teryx Equipment, Icebreaker, and Norco Bicycles.

Who are Rob C.'s colleagues at SAXX?

Rob C.'s colleagues at SAXX include Graham Marceau, Sa Khan, Daniela Camacho, Amber Ko, and Bridget Fee.

How can I contact Rob C.?

You can use AeroLeads to view verified contact signals for Rob C. at SAXX, including work email, phone, and LinkedIn data when available.

What schools did Rob C. attend?

Rob C. holds Ba, French & Linguistics from Durham University.

What skills is Rob C. known for?

Rob C. is listed with skills including Inventory Management, Merchandising, Purchasing, Retail, Forecasting, Supply Chain, Product Development, and Sales Operations.

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