Assess current state and make recommendations for improved work streams including the transition from paper to electronic record keeping in various departments.Lead the transformation of agency records management processes using methodologies for information and records management solutions.Participates in agency capital planning process for all major information systems to ensure that records management functionality is appropriate to the records/information assets they support is included in system design.Collaborate with departments to define, document, and improve process workflowsPartner with SC Department of Archives & History to manage record statutory complianceEstablish and maintain agency retention schedules

Provided photographic services for special events, weddings, portraiture, and commercial clientsImplemented processes that streamlined business efficiency2023 Photography Mentor, Carolina Cup, Camden, SC2022-2023 Group Exhibition, "22 South Carolinians", Columbia Museum of Art, Columbia, SC2020 Contributor, "Black is Beautiful", Columbia Museum of Art, Columbia, SC2020 Group Exhibition, 701 Whaley, Columbia, SC2019 Group Exhibition, 701 Whaley, Columbia, SC2019 Group Exhibition, City Hall Gallery, Columbia, SC2019 Group Exhibition, Pop-Up Show, Columbia, SC2019 Workshop Presenter, Professional Photographers of SC, Greenville, SC2018 Workshop Presenter, Augusta Photo Festival, Augusta, GA2018 Workshop Presenter, Chicks that Click, North Augusta, SC2017 Workshop Presenter, Columbia Camera Club, Columbia, SC2017 Published in Jasper Magazine, Spring and Fall Issues2016 Group Exhibition, Tapp's Art Center, Columbia SC2016 Group Exhibition, Columbia Museum of Art, Columbia, SC2014 Presenter at Pecha Kucha, Volume 4, Columbia, SC

Led team to achieve Top 10 in Guest Satisfaction out of 59 storesRecognized for leading team Top 15 in Group for financial card salesEstablished great working relationships with employees resulting in department with highest employee satisfactionDevelop metrics used to determine inefficiencies and areas of improvement across the departmentSupervise over 30 employees and monitor team performance through reviews, supervision, and coachingEngage customers to resolve issues quickly, ensure satisfaction and maintain customer loyalty

Led data cleanup and migration from legacy network structure to SharePoint for all engineering documentsConducted activity-based analysis of engineering processes and made recommendations based on the findingsAppointed to an eight-person multi-national team that designed and implemented Microsoft SharePoint within the corporationDesigned and launched a company-wide cloud-based relational database, enhancing employees ability to contact product testersAssisted Customer Service in developing a Wiki site for call center.Supported and trained end users on SharePoint. Developed a training guide for Engineering.Identified process bottlenecks streamlined a global product evaluation operation, increasing product flow by 80%Built and administered internal SharePoint sites

Translated business requirements into specifications, manuals, help documents, and process maps.Oversaw all controlled documents, security policies, standards and processes for engineering departmentPerformed research to ensure children products maintained lead compliance with all statutory and regulatory requirements