Rob Cummins Email & Phone Number

San Jose, California, Us

San Jose, California, Us

Group Director, World Wide Applications Engineering Operations, Orlando, FL (2006 - 2009)Joined operations group to direct and coordinate technical sales training functions, including course development and delivery. Managed coordination and editing groups, and responsible for sales readiness training and delivery of development programs for World Wide AE group. Defined and implemented rapid e-Learning and video training procedures using instructional design process and collaborating with Subject Matter experts.* Designed, developed, and delivered blended training programs to build a global customer facing Applications Engineering team for technical, sales, customer relationship and communication skills, staying within budget.* Leveraged collaborative technologies such as blogs, wikis, and Microsoft Sharepoint to capture and share knowledge globally, and incorporate training and customer support.* Developed competency measuring on-line system using Sharepoint to assess current skills, required skills, capacity, and competency gap analysis for 1,000-person team to support team and individual development decisions.* Implemented new Learning Management System processes for delivering and tracking over 50 on-line technical training courses by converting existing courses to use SCORM, for portability.* Defined, scoped, purchased and managed on-line testing server software to support internal and external testing for courses and for international Integrated Circuit engineering courseware. Over 100 on-line exams implemented and tracked for learning development.