Rob Davis Email & Phone Number

Antelope, CA, US

United States

• Create and update builder and customer orders using various support systems (SAP, ServRep, MobileSAP, Dispatch). Create work orders with efficiency, accuracy, and proper time allotment in a timely manner.Provide timely.
• Provided exceptional customer service, processed warranty claims, and communicated warranty information.
• Collaborated with internal teams for warranty resolutions and maintained accurate records.
• Achieved 80% reduction in claim processing time, improving customer satisfaction.
• Received recognition for consistently high customer satisfaction ratings and adeptly resolved complex warranty issues.

United States

Ensuring all orders are filled, weighing carts and updating company profiles within the system, and manually loading carts onto delivery trucks. Pushing or pulling loading carts to and from the weighing station Checking packing orders Weighing carts and entering weight into a computer Operating forklifts, pallet movers, and other material handling.

San Francisco Bay Area

Provided Technical Support to users designing HTML5 Websites, Flash Websites along with Facebook Fanpages, Blogs and Mobile Sites. Worked in a real time environment with 50+ calls per day in a small environment. Recreating Bugs with reverse engineering to submit to our Development/Engineering department and all staff if required. Resolved compatibility.

Sacramento, California Area

- Software installations via Internet- Test SQL Server Databases - Test Software- Direct customer calls to appropriate parties- Perform initial basic training for new customers- Maintain information in contact databases- Schedule appointments with customers- Trouble-shoot time-sensitive Software and connectivity issues- Assist with customer support as.

San Francisco Bay Area

Build and maintain an integrated relationship with the game studio while ensuring an excellent customer service experience for our customers. Worked in a very fast paced environment, where change happens at a rapid pace. Worked with game studio teams, tier 3 support staff, and outsourced vendors to ensure customers and agents have the most current and.

San Francisco Bay Area

PC Tools is a global leader in innovative software products designed to protect the privacy and security of Windows computer users. Provided support to customers whose computer is infected with thousands of potential spyware, adware, trojans, keyloggers, spybots and tracking threats. Assisted in the recovery, restoration of deleted files from hard drives.

San Francisco Bay Area

Provide exceptional customer support via phone and email. Assist customers in locating tickets and placing orders over the phone. Account Management for existing customer base. Answer customer inquiries regarding ticket sales. Answer customer inquiries regarding order shipments and transaction tracking. Troubleshooting and problem solving as needed. Work.

San Francisco Bay Area

Receive calls from customer, agents, title companies, tax collectors and assessors or other external associates regarding mortgage loans serviced by the Bank; Provide information and assistance on payments, tax status, insurance coverage, adjustable rates, accounting functions and various other general matters. Prepare payoff, retrieve balances, print.

San Francisco

• Concentrate on claims that consist of large dollar amounts and/or that contain multiple transactions. Communicate with all customers, merchant and other internal/external entity to resolve claims in a timely manner..
• Review of thousands of accounts per Account Receivable Reports.
• Conduct extensive research with vendors/suppliers, accounts receivable and internal operations to analyze billing and payment transactions.
• Responsible for assisting customers with a wide range of inquiries related to online financial products and services.
• Contacted Credit Agencies in the assist in removing negative inquiries/marks on the customer’s credit report.

Bachelor'S Degree, Computer And Information Sciences And Support Services

Associate'S Degree, Business Administration, Management And Operations