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Rob Descaya is listed as Experienced eCommerce Manager | Customer Support | Illustrator | Graphic Designer | SEO Specialist at Merchbar, a company with 20 employees, based in Silay City, Western Visayas, Philippines. AeroLeads shows a work email signal at thumbtack.com and a matched LinkedIn profile for Rob Descaya.
Rob Descaya previously worked as Virtual Assistant at Woocommerce and Industry Support at Merchbar. Rob Descaya holds Vocational, Computer Programming, First Honor from Ibc College Of Technology.
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AeroLeads found 1 current-domain work email signal for Rob Descaya. Compare company email patterns before reaching out.
I'm a team player who takes direction well and is dedicated to achieving success.
Listed skills include Customer Service, Social Media, Microsoft Office, Social Networking, and 29 others.
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A career timeline built from the work history available for this profile.
-Managed order processing and product listing updates using Metorik and WooCommerce-Provided customer support via Zendesk, handling inquiries and resolving issues efficiently-Improved customer satisfaction through responsive support and problem-solving skills-Write and publish engaging blogs for our WooCommerce website-Create new product listings and.
-Daily interaction using Zendesk with artists, labels, music merchandise companies, and artist management, addressing inquiries and concerns.-Conduct daily optimizations of product listings, encompassing tasks such as updating cover images, album titles, product descriptions, ship dates, prices, and managing product feeds for Spotify and YouTube.
United States
-Handled customer complaints efficiently through email using our company's CRM tool (Zendesk)-Supported customers by assisting them in checking the fulfillment and logistics status of their orders.-Processed refunds for products that were missing or damaged, adhering to company protocols and procedures.
United States
Producing custom illustrations in the Simpsons style, transforming customers' cherished photos into cartoons.
California, United States
-As an Account Manager (B2B SaaS StartUp), my expertise lies in offering comprehensive support to clients who utilize our services. This involves tasks like onboarding new users, conducting product demos, addressing technical challenges, and maintaining high customer satisfaction through proactive assistance and continuous support.-Conducting market.
United States
-Our role is to act as the 24/7 helpline and escalation point for our frontline support teams.-Addressed escalations and tackled intricate customer issues.-Collaborated with team leaders to drive initiatives aimed at achieving team goals, such as CSAT, Quality, and AHT.-Helped team leads close knowledge gaps by identifying areas of opportunity for members.
United States
-Offered exceptional support to local service providers, such as photographers, house cleaners, and contractors, as well as to consumers seeking their services.-My duties involved managing inquiries, swiftly resolving issues, and ensuring a seamless experience for clients in the service industry, utilizing our company's CRM tools, Zendesk and Salesforce.
Philippines
I served as a customer support representative, handling inbound calls from our consumers and assisting them with their billing inquiries.
Australia
My role involves handling inbound calls from users requiring technical support for our computers, as well as coordinating with our technicians for on-site repair arrangements.
Other employees you can reach at merchbar.com. View company contacts for 20 employees →
Christian Jomoc
Colleague at MerchbarGurnee, Illinois, United States, United States
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ND
Nikita Delfin
Colleague at MerchbarPhilippines, Philippines
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KE
Kristine Escamillas
Colleague at MerchbarMetro Manila, National Capital Region, Philippines, Philippines
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DJ
Dennisis Jae O.
Colleague at MerchbarCalabarzon, Philippines, Philippines
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AV
Alvin V.
Colleague at MerchbarBulacan, Central Luzon, Philippines, Philippines
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FT
Fretsey Torino
Colleague at MerchbarSilang, Calabarzon, Philippines, Philippines
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RH
Robbe Hendrickx
Colleague at MerchbarTaipei, Taipei City, Taiwan, Taiwan, Province Of China
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ES
Erika Stanley
Colleague at MerchbarLos Angeles County, California, United States, United States
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KP
Kimjen P.
Colleague at MerchbarMetro Manila, Philippines
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DG
Danica G.
Colleague at MerchbarMetro Manila, National Capital Region, Philippines, Philippines
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Activities and Societies: City Scholar, Student Council Senator 2010-2011, Mr. IBC 2011, Cultural Dance Troupe Member, School.
Activities and Societies: Boy Scouts of the Philippines, Special Award BSP (2003-2004)
Quick answers generated from the profile data available on this page.
Rob Descaya works for Merchbar.
Rob Descaya is listed as Experienced eCommerce Manager | Customer Support | Illustrator | Graphic Designer | SEO Specialist at Merchbar.
AeroLeads has found 1 work email signal at @thumbtack.com for Rob Descaya at Merchbar.
Rob Descaya is based in Silay City, Western Visayas, Philippines while working with Merchbar.
Rob Descaya has worked for Woocommerce, Merchbar, Turned Yellow, Upwork, and Getemail.Io.
Rob Descaya's colleagues at Merchbar include Christian Jomoc, Nikita Delfin, Kristine Escamillas, Dennisis Jae O., and Alvin V..
You can use AeroLeads to view verified contact signals for Rob Descaya at Merchbar, including work email, phone, and LinkedIn data when available.
Rob Descaya holds Vocational, Computer Programming, First Honor from Ibc College Of Technology.
Rob Descaya is listed with skills including Customer Service, Social Media, Microsoft Office, Social Networking, Editing, Online Marketing, Microsoft Excel, and Seo.
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