Robert Kendall Email & Phone Number

Birmingham, GB

Coventry, England, United Kingdom

• Delivering clear, concise and informative reports illustrating trends in vehicle concerns.
• Performing internal audits including frequent group leader reviews with market Principle Engineers and Regional Technical Managers.
• Analysing and interpreting data provided from diagnostic tools.
• Correction and modification of car configuration files.
• Liaising with group leaders and engineering to provide robust repairs to international markets.
• Producing reports and monitoring trends to feedback to engineering.

West Midlands

• Liaising with customers and colleagues to arrange appointments and bookings.
• Producing monthly reports and Excel spreadsheets of home visits and sales.
• Inspecting and diagnosing vehicles at customers’ homes or places of work.
• Identifying faults and servicing work.
• Up-selling service contracts, work identified and accessories to customers.
• Ensuring safe work practices are maintained inside the workshop and when working at the roadside.

Birmingham, United Kingdom

• Ensuring Health and Safety Regulations are followed throughout the workplace, as Health and Safety Champion.
• Mentor to an apprentice.
• Leading a team of technicians.
• Major component overhaul.
• Preparation and presentation of vehicles for MOT/GVT tests.
• Responding to vehicle and plant equipment breakdowns 24 hours a day.

Coventry, United Kingdom

• Ensuring that medical assistance was provided where necessary in my role as First Aid Supervisor.
• Leading and supervising a team of technicians in order to achieve daily and monthly performance targets.
• Carrying out diagnostic work with specialist equipment.
• Liaising with customers.
• Major component replacement.
• Assisting and advising colleagues with technical issues.

Birmingham, United Kingdom

• Completed the Mercedes-Benz apprenticeship programme.
• Carried out servicing and repairs.
• Undertook reception duties.

Nvq Level 3, Vehicle Maintenance And Repair

Btec National Certificate, Engineering Motor Vehicle Studies

Education record

GCSE: Graphic Design, Science: Double Award, English Literature, English Language, Mathematics, Business Studies, Art.