Robert Dorey Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

• Responsible for all digital touch points (Omnichannel services, assisted digital selling and infrastructure) in stores.
• Lead the digital transformation team & ownership of retail program roadmap.
• Accountable for driving an additional 5% of four wall sales from order in store (E-com in store IPad) through engagement and partnering with store team and retail management.
• Business & Product owner of a new digital solution selling Calvin Klein underwear in a completely new B2C vertical (first brand to market)
• Launched Omnichannel services into Calvin Klein.
• Ambassador for change management within the organisation focusing on the “why” and ensuring all team members are on board in order to deliver effective and permeant change.

London, United Kingdom

• Lead the retail operations and project function covering 70 stores and 60 concessions.
• Opened or refitted 41 O&O locations including one global flagship, and 2 store of the futures.
• Responsible at country level for multiple system pilots and rolls out from new EPOS, SAP FMS upgrade across two brands &, Store Force roll out. Along with independent country initiatives from pop up retail locations.
• Part of a 2.5-year journey with RFID through proof of concepts, business case results and deployment.
• First Global PVH market to test and roll out E-com Order in Store functionality in Tommy Hilfiger creating a new revenue stream for the UK+ business and avoiding lost sales in store. Operationally also launched Click &.
• Accountable for a £12 million tax free business and rebate, with a 34% CAGR rate over the last four years.

Buckinghamshire

Work to empower clients through sharing the know-how to deliver exceptional ROI through increases in conversion rate & understanding opportunity in store. Continually monitor solutions and services ensuring we remain a trusted partner for our clients vision and strategy. Deliver on a global level to ensure consistency in every territory. Responsible for.

Farringdon

As the brand embarked on a turnaround was central to building up the retail operations function. Directly working with the global head of stores, the mission was to drive sales and create one global face of retail. Store communication was also remodelled to increase employee retention and product knowledge. Installed strong culture of P&L ownership..

Farringdon

Given the opportunity of being seconded from store to support the area management team on administrative duties. Updated and audited all stores on Health and Safety compliance.

Covent Garden

Transferred to new store opening and was promoted quickly there after. While at the flagship I then became acting deputy and concentrated on changing the ethos and people in order to surpass sales targets.

As a leading (P/T) while studying A Levels was asked twice to help cover stores in different cities.

Apm Assocation Of Project Managers Pmq, Project Management, Qualified

Education record

Education record