Rob Doyle Email & Phone Number

Reston, Virginia, Us

Leading edge cloud Solutions Architect with particular emphasis on the Knowledge Management discipline. Specialist in integrating Azure/Office365 with on-Premises systems and full stack cloud migrations. Previous work has led me to succeed in positions as a full stack developer, and I relish work in cleaning up problematic SharePoint implementations. Whether the issue is poor adoption, a useless Search, or a poorly architected application, my widely varying work experience has resulted in successfully implemented solutions with long shelf lives.Experience with the Microsoft product lines includes 20 years of experience in SharePoint On-Premises and Online. Almost a decade of experience designing solutions using the PowerApps platform, including specialties in PowerAutomate and PowerBI. Solutions designed integrating ServiceNow and other workforce automation platforms.Notable work includes design and implementation of SharePoint Portal systems which provided real-time information and collaboration areas for emergency site first responders nationwide, internal financial systems and process automation.Managed design and implementation of significant commercial and government systems, including customer relationship management (CRM) systems, medical eLearning systems, and supply chain management systems for Fortune 500 customers.Implemented a structured design process which included writing or diagramming the following: complete requirements documentation, user interface wireframes, system and user use cases, system process flows, data flow diagrams, training plans, risk analysis. Focus on understanding business needs first, then designing technical requirements around optimized processes. Acting as or in conjunction with Project Managers, presented technical solutions to technical and non-technical audiences.Customers include Fortune 500 companies, government organizations and companies large and small in the DC area.

Currently I lead a project team of business analysts and developers from multiple companies in an enterprise-wide migration from Microsoft Office SharePoint Server 2007 to the 2010 platform.The system is depended upon at multiple levels as an Intranet, Content Management System, and document management solution. In addition, the team leverages the jQuery, the SPServicess library and the WSS framework and workflow foundation to deploy custom mini-apps on a monthly basis, targeted towards business processes which may or may not cross the entire enterprise.Successfully implemented a secured and accredited enterprise-wide document management, business process workflow, and collaboration portal.Project budget more than doubled as a direct result of project success, and continues to successfully fill business gaps in the organizationDesigned and implemented network and hardware architecture, delineated user governance plan, roll-out strategy, and user trainings; gathered department-level requirements based on user and division-wide needs, and developed according to organization security and governance policy Documented and designed SharePoint administration policy, and performed system administration duties, including O/S patching, 3rd party system enhancements and security hardeningSimultaneously coordinated requirements, design, implementation, and planning of additional smaller projects based on Microsoft SharePoint and ASP.NET technologiesDeveloped a strategy for a streamlined process to rapidly deploy Sharepoint based collaboration and content presentation sites, leading to accelerated adoption of the Microsoft Office SharePoint Server (MOSS) technology throughout multiple agencies, and resulting in an increase of derivative business by 95%Designed and developed multi-faceted recruiting and backoffice application using Microsoft Sharepoint framework, providing distinct departments visibility and email-based alerts to multiple operational processes

Served as program manager responsible providing for maintenance of Marriott.com as well as all Marriott International sites across all continentsDeveloped a three-tiered Customer Advocacy Team, incorporating customer comments, criticisms, behaviors and expectations directly into new projects and existing ones; this was unprecedented at the companyDeveloped Business Vision and plan for incorporating the Tealeaf Systems Impact product into the Marriott.com architecture, allowing deep views into customer activities on the site, previously unavailable for user research, bug investigation, customer assistance, and usability studies. Project lead on several initiatives, including a rewrite of Search Engine Optimization standards, incorporating local area metadata on relevant hotel pages, and an optimization of internal Marriott URL structures for future enhancementsImplemented a Requirements Management framework into the Maintenance Department process, allowing greater integration with other departmental projects, and overall advanced project tracking. Success rate of on-time projects has to date increased by over 50% percentSuccessfully launched the entire Marriott.de site Globalization project with German language reservation capabilities, as well as German individual hotel property pages. Pages in Chinese and Spanish released in May 2008.

Designed and implemented SharePoint Portal 2003-based (later MOSS 2007) system which provided real-time information and collaboration areas for emergency site first responders nationwideManaged design and implementation of significant commercial and government systems, including customer relationship management (CRM) systems, medical eLearning systems, and supply chain management systemsImplemented a structured design process which included writing or diagramming the following: complete requirements documentation, user interface wireframes, system and user use cases, system process flows, data flow diagrams, training plans, risk analysis, and other documents as neededUtilized consistent and clear communication with clients. Focused on understanding business needs first, then designing technical requirements around optimized business processesPerformed multiple presentations at each stage of development for projects, to keep stakeholders involved in the process, but also communicate current progress and realign as necessaryClients have had a 90 percent return rate with new projectsEnd Clients included

Designed, implemented and managed Ethernet network infrastructure for rapidly growing officeManaged contracts with vendors and technical configuration of outside Wide-Area-Network connections, including managing internal and external Domain Name Services and web hosting for clientsPerformed management of Domain Name Services, email redirection, zone forwarding, Domain architecture, Microsoft Active Directory, MS ExchangeGathered requirements for and designed internal project management SharePoint portal, providing business intelligence, forecasting and decision system management for VMD projectsDesigned and implemented development process for centralized team development using Microsoft Sourcesafe 2005 in conjunction with Visual Studio 2005. Major benefits included development of a code library through which later projects could reuse, saving both client and developer timeDevised strategic plan for company and client workstations, including standardizing hardware, establishing support plans, and implementing communication processes for usersStructured and implemented complete backup plan for source code storage, database backups, and email archiving

Arlington, Va, Us

Supervised team of 20 multi-level staff, responsible for maintaining maintained the integrity of financial, demographic and participation data for three national regions of American Diabetes Association (ADA) customersDesigned and developed custom user-centric, portable event modeling and day-of collection tool which allowed immediate on-site calculation of event statistics and future donor modelingManaged multi-level staff to create and distribute individually customized databases for over 300 sitesStrategized direction for help desk and financial assistance call centers for the entire organizationDeveloped configuration management standards and use case testing on new user database based on Team Approach CRM and Oracle Financials softwareDetermined new business processes for nationwide centralization of financial processing

Mis, Information Systems Management

Ba, Business, Communication, Psychology

Bachelor Of Arts - Ba, Business, Communications

Bachelor Of Arts - Ba, Business, Communications