Rob Durrant Email & Phone Number

Roslyn Heights, Ny, Us

New York, Ny, Us

Upgrading SAP Business Objects 3.1 to 4.1 to 4.2 to 4.3. Migrating Crystal Enterprise Server content to BO 4.1. Resolving Business Views conversions to the 4.1 & 4.2 environments. Configuring EPIC 2024 healthcare software integration for Hyperspace and BI Portal with Business Objects, including the release upgrades of the software. Experience upgrading EPIC 2014 - 2024 for BO integration. Implementing SAP and EPIC recommended best practices for BO. Training developers on BI Launch Pad and Ad-Hoc reporting using Webi. Documenting the installations, configurations and security of the environments. Setting up AD SSO and SSL. Providing BO Administration support for 4.3. Performing Tableau 2023.3 administration. Plus supervising two offshore resources.

Yonkers, Ny, Us

Acting as the Subject-Matter Expert for Business Objects. Upgrading SAP Business Objects 4.0 to 4.1. Resolving issues with universes and Webi reports due to the upgrade. Configuring EPIC healthcare software integration for Hyperspace and BI Portal with Business Objects, including the release upgrades of the software. Implementing SAP recommended best practices. Training developers on Crystal Reports for Enterprise as they convert from Crystal Reports 2013. Including the transition to JDBC from ODBC. Training in-house technical support on BO XI 4.1. Documenting the installations, configurations and security of the environments. Setting up AD SSO. Providing BO Administration support for both versions of the software.

Bruxelles, Paris, Be

Upgrading SAP Business Objects XIR2 to 4.1. Evaluating the current usage of the software and making improvements going forward. Modifying universe to include aggregate tables to increase performance as well as tuning Webi reports. Training users and in-house technical support on BO XI 4.1. Documenting the environments and setting up the security model. Setting up AD SSO. Converting Deski to Webi reports. Installing and configuring MS SQL Server 2012. Providing BO Administration production support for both versions of the software.

New York, New York, Us

Business Objects Architect/Administrator providing production support, implementing new functionality, automating procedures, and implementing self-service of the Business Objects tool suite. • Converted 100 users in the Controllers department from using an unsupported version of Crystal Reports to Crystal Reports 2008 using the SAP Integration kit to report off of SAP R/3 and BW.• Created actionable metrics reports for reducing the number of objects in our Unix XI R3.1 environment, which contained over 1,500,000 historical instances.• Installed services packs and worked with the vendor, SAP, on creating a Limited Availability Fix to resolve a slowness problem found in a clustered VM Windows XI R3.1 environment. This slowness affected over 400 users with their day-to-day operations.• Created audit reports to track user activity in the system.• Implemented DB2 connectivity for Business Objects.• Performed installations, configurations, upgrades, migrations, security, performance tuning, administration, disaster recovery, testing lab, and second level support.• Advised departments of our business intelligence capabilities and how Business Objects could meet their needs. Assisting or leading projects as they converted to Business Objects.

New York, New York, Us

Business Objects Administrator/Architect providing support for several environments including production on a 24/7 basis. Trained level one support on basic Business Objects issues.• Managed team of 3 as Technical Lead for the Business Intelligence team.• Performed demos showcasing the new XI 3.1 Business Objects InfoView portal after upgrading.• Migrated over 1,000,000 historical instances, 11,000 schedules, 7,000 users plus 35,000 reports from Unix XI R2 to XI R3.• Lead user group meetings for 350 developers informing them of changes and upgrades and provide any necessary training.• Tracked down long running reports and improved their performance.• Created multiple data sources for reporting off of Oracle, MS SQL Server, and Sybase.• Performed all phases of Administration. Supported Crystal Reports (2008, XI R2, 10, 8.5, and Seagate Info Designer 7). Supported Web Intelligence (XI R3.1 & XI R2). Supported Crystal Enterprise and Seagate Info (10, 8.5, 7.5, 7.0). Managed software licensing.• Worked with different technical areas to ensure that all of the needed components for Business Objects were upgraded to the needed versions before upgrading Business Objects.• Met with most of the departments within the company to determine their reporting requirements.• Universe design and migration through environments to production.• Created various reports for internal use as well as for departments without report developers.

New York, New York, Us

• Supported Database Administrators and Data Analysts, writing software bridge programs to migrate database design data between data modeling tools. Liaison for the Database group and other technical areas of the department.• Provided Database Modeling tool software support, including software installations and education. Created data modeling reports. Liaison between the DBAs and DAs. Conducted software evaluations.• Performed workstation and LAN support and software troubleshooting• Acted as Data Warehouse Administrator – installations, configurations, upgrades, standards and custom programming in COBOL, Rexx and VBA.

New York, New York, Us

• Designed, Coded, Tested and Supported programs in PL/I and COBOL. Also responsible for the overnight batch cycle.• Coordinated and Managed new project requests for the Accounting and Statistical Dept.• Met with customers testing projects and investigating and resolving transaction problems.• PC and LAN Representative for my division.• Upgraded software and hardware to access LAN.

New York, New York, Us

• Designed, Coded, Tested and Supported programs in PL/I and Assembler.