▪ Utilized Microsoft Power Platform apps to develop and implement automated systems for tracking and analyzing key program metrics, enhancing efficiency and accuracy in reporting.▪ Provided comprehensive analytical support to cross-functional teams within the department, facilitating data-driven decision-making and strategic planning.▪ Streamlined various processes through automation and data analysis, contributing to improved operational performance and resource allocation within national defense programs.

Business Development Manager | Aug, 2021 – July, 2024 Ottawa, ON▪ Managed catering orders from start to finish, including coordination, delivery, and post-event follow-up.▪ Cultivated long-term relationships with corporate clients through personalized attention and consistent service, resulting in increased repeat business.▪ Managed annual revenue of $20,000 from two clients, catering to organized events.Business Development Rep | July, 2020 – Aug, 2021▪ Established and nurtured relationships with local businesses and schools, promoting Sherwood's catering.▪ Acted as a reliable resource for inquiries, offering personalized solutions and fostering trust with clients.▪ Consistently secured an average of four new clients per month through proactive sales efforts and relationship building.Store Manager | Sep, 2018 – July, 2020▪ Managed employee training and operations, boosting productivity and customer happiness.▪ Directed day-to-day operations and handled accounts payable and cash flow.