Rob Ellison Email & Phone Number

Us

CARSTAR CHANTILLY AUTO BODY GROUPBusiness Development and General Management focused on Company Growth• Manage OE Manufacturer Relationships, Business Strategies and Certifications• Help Maintain Insurance DRP Relationships and Strategic KPI Performance• Identify and Evaluate Business Acquisition Opportunities to help Drive Growth• Oversee Field Sales & Marketing Organization working with OEM Dealers, Fleets and Insurance Agents• Develop and Maintain Company Training plans through I-CAR, ASE and OE Manufacturers• Manage purchasing of equipment, parts, supplies and materials

Management, Business Development and Customer Experience consulting. Focused on increasing revenue and customer loyalty through business intelligence, sales, marketing and customer care. Chantilly Auto Body Group: Further growing a chain of high production auto collision centers. Business Development, Marketing and Analytics focused on consumers, Insurance DRP's, Auto Dealers and Manufacturers.Industries of expertise:- Automotive- Telecommunications- IT Infrastructure- Security

Centreville, Va, Us

CARFAX Service Network• Help Setup and Keep Service Data flowing.• Communicate the Value of CARFAX service offerings.• Help to Rollout and Support the myCARFAX Program.• Develop and Launch Salesforce.com to improve activity and visibility into customer base.

Mclean, Va, Us

• Led the company from a net loss in customer licenses at the beginning of the year to a POSITIVE GROWTH in licenses of 98% to plan by mid-year and 151% within 10 months.• Grew equipment and professional services revenue from 80% to plan to 196% OF PLAN WITHIN 5 MONTHS• INCREASED contracts of MONTHLY RECURRING REVENUE from 58% of plan to 123% of plan within 8 months.

Main project with XO Communications leading the development of new channel sales for the XO hosting and SMB divisions. Launched lead generation, Telesales and agent sales programs. Responsible for cross-functional training and end-to-end processes to ensure complete readiness.

Monroe, La, Us

▪ Developed, launched, and MANAGED A MULTI-TIERED NET PROMOTER CUSTOMER LOYALTY PROGRAM that set a benchmark and strategic milestones to achieve an additional 15% improvement in customer loyalty and satisfaction over the next two years.▪ Discovered and CORRECTED INTERNAL PROCESS DEFICIENCIES, contributing to a 20% churn reduction from the previous year.▪ CORRECTED a customer cancellation process that resulted in approximately $1.2 MILLION ANNUAL SAVINGS.

Monroe, La, Us

▪ Led all teams to achieve full annual sales quotas for 2007; SALES EXCEEDED $26 MILLION.▪ Managed SMB team to lead company in sales of managed hosting services with 58% of sales in this area.▪ Balanced new customer acquisition and existing customer sales, RESULTING IN AVERAGE SALES INCREASE OF 20% YEAR-OVER-YEAR.▪ Honored in 2007 with PRESIDENT’S CLUB AWARD for exceeding 125% of total sales quota.

Monroe, La, Us

▪ Built sales programs that resulted in MIGRATION OF DATA CENTER CUSTOMERS to higher margin managed hosting services within 90 days of Cable and Wireless acquisition.▪ Led SMB account management team focused on sales and retention of ~3,800 customers.▪ Launched SMB margin improvement program resulting in PROFIT INCREASES FROM 60% of the customer base.

Monroe, La, Us

▪ SPEARHEADED A 35% INCREASE in sales from 2003–2004; regularly surpassed quotas in sales and retention of customer base.▪ Received PRESIDENT'S CLUB AWARD for TWO CONSECUTIVE YEARS (2002, 2003) for exceeding 150% of sales quota.

Monroe, La, Us

▪ Achieved a SAVVIS FIRST milestone of FULL PRODUCTIVITY FROM ALL SALES EXECUTIVES in a quarter.▪ LED TEAM OF SEVEN SALES EXECUTIVES to exceed new acquisitions quotas for two quarters in 2000.▪ AWARDED ROOKIE OF THE YEAR HONORS as the top new sales employee at SAVVIS.▪ NAMED to PRESIDENT'S CLUB for exceeding 180% of sales quota.

Neuhausen, Schaffhausen, Ch

Led a team of 15 - 20 field service professionals in support of sales teams in the D.C. Metro region.

Strategic Organizational Leadership

Business Administration

Telecommunications Security