Rob Ellison Email & Phone Number

US

• CARSTAR CHANTILLY AUTO BODY GROUPBusiness Development and General Management focused on Company Growth
• Manage OE Manufacturer Relationships, Business Strategies and Certifications
• Help Maintain Insurance DRP Relationships and Strategic KPI Performance
• Identify and Evaluate Business Acquisition Opportunities to help Drive Growth
• Oversee Field Sales & Marketing Organization working with OEM Dealers, Fleets and Insurance Agents
• Develop and Maintain Company Training plans through I-CAR, ASE and OE Manufacturers

Management, Business Development and Customer Experience consulting. Focused on increasing revenue and customer loyalty through business intelligence, sales, marketing and customer care. Chantilly Auto Body Group: Further growing a chain of high production auto collision centers. Business Development, Marketing and Analytics focused on consumers, Insurance.

Centreville, VA, US

• CARFAX Service Network
• Help Setup and Keep Service Data flowing.
• Communicate the Value of CARFAX service offerings.
• Help to Rollout and Support the myCARFAX Program.
• Develop and Launch Salesforce.com to improve activity and visibility into customer base.

Mclean, VA, US

• Led the company from a net loss in customer licenses at the beginning of the year to a POSITIVE GROWTH in licenses of 98% to plan by mid-year and 151% within 10 months.
• Grew equipment and professional services revenue from 80% to plan to 196% OF PLAN WITHIN 5 MONTHS
• INCREASED contracts of MONTHLY RECURRING REVENUE from 58% of plan to 123% of plan within 8 months.

Main project with XO Communications leading the development of new channel sales for the XO hosting and SMB divisions. Launched lead generation, Telesales and agent sales programs. Responsible for cross-functional training and end-to-end processes to ensure complete readiness.

Monroe, LA, US

• Developed, launched, and MANAGED A MULTI-TIERED NET PROMOTER CUSTOMER LOYALTY PROGRAM that set a benchmark and strategic milestones to achieve an additional 15% improvement in customer loyalty and satisfaction over the.
• Discovered and CORRECTED INTERNAL PROCESS DEFICIENCIES, contributing to a 20% churn reduction from the previous year.
• CORRECTED a customer cancellation process that resulted in approximately $1.2 MILLION ANNUAL SAVINGS.

Monroe, LA, US

• Led all teams to achieve full annual sales quotas for 2007; SALES EXCEEDED $26 MILLION.
• Managed SMB team to lead company in sales of managed hosting services with 58% of sales in this area.
• Balanced new customer acquisition and existing customer sales, RESULTING IN AVERAGE SALES INCREASE OF 20% YEAR-OVER-YEAR.
• Honored in 2007 with PRESIDENT’S CLUB AWARD for exceeding 125% of total sales quota.

Monroe, LA, US

• Built sales programs that resulted in MIGRATION OF DATA CENTER CUSTOMERS to higher margin managed hosting services within 90 days of Cable and Wireless acquisition.
• Led SMB account management team focused on sales and retention of ~3,800 customers.
• Launched SMB margin improvement program resulting in PROFIT INCREASES FROM 60% of the customer base.

Monroe, LA, US

• SPEARHEADED A 35% INCREASE in sales from 2003–2004; regularly surpassed quotas in sales and retention of customer base.
• Received PRESIDENT'S CLUB AWARD for TWO CONSECUTIVE YEARS (2002, 2003) for exceeding 150% of sales quota.

Monroe, LA, US

• Achieved a SAVVIS FIRST milestone of FULL PRODUCTIVITY FROM ALL SALES EXECUTIVES in a quarter.
• LED TEAM OF SEVEN SALES EXECUTIVES to exceed new acquisitions quotas for two quarters in 2000.
• AWARDED ROOKIE OF THE YEAR HONORS as the top new sales employee at SAVVIS.
• NAMED to PRESIDENT'S CLUB for exceeding 180% of sales quota.

Neuhausen, Schaffhausen, CH

Led a team of 15 - 20 field service professionals in support of sales teams in the D.C. Metro region.

Strategic Organizational Leadership

Business Administration

Telecommunications Security