Robert Aasa Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Ottawa, Ontario, Canada

Project management, Leadership and Communication• Utilize time management and multitasking abilities to manage several time-sensitive projects, ensuring quality deliverables in compliance with deadlines. • Apply analytical skills to evaluate technical data and compose detailed and informative reports for presentation. • Modify and update policies and procedures to comply with operational needs by employing leadership and management skills. • Coordinate and communicate with the passenger survey team to assess results and identify areas for improvement in operations and the overall passenger experience. Customer Insights, Strategy and Analytics• Leverage analytical tools to determine route demand and opportunities. • Perform business cases and analysis to determine opportunities and implement strategies. • Develop strategies to influence passenger choice when it comes to where they depart from.• Obtain high passenger satisfaction scores by identifying airport challenges and implementing a strategy to improve passenger experience. • Apply organizational abilities to arrange schedules and databases that monitor KPIs and promote successful projects and programs.

• Manage various monthly processes and reports by applying skills in information management to guide the direction of the organization. • Review analytical and written reports using detail-oriented skills for presentation before executive teams, ensuring adherence to strict deadlines. • Perform presentation of data to community groups and senior management using public speaking and communication abilities. • Utilize relationship management and interpersonal skills to liaise with aviation professionals during global events. Accomplishments: • Developed vital relationships with strategic stakeholders and improved reporting structure to identify reporting errors, optimizing scheduling and improving ability to address performance challenges.

• Gather, analyze and compose reports of KPIs to executive teams using research and data management strengths. • Demonstrate strong report development and document management skills to facilitate reporting processes that increase accuracy and efficiencies. • Monitor databases and identify trends, using strategic planning skills to provide recommendations based on analysis of current situations. • Coordinate with various departments to provide ad-hoc analysis.