Robert Aguayo Email & Phone Number

British Columbia, Canada

I was internally recruited , to take on this new vacant role with the mandate of unifying the Health & Safety program across all business lines.(Office work, Auto Service Centres, 24hour member Towing operations, EVO car share). Part of this unifying role mandate, is to lead the organization forward to achieve COR certification. This is Worksafe's highest safety standard designation.

Led a team of 5 and managed the 37 properties across BC. These locations were either owned or leased by BCAA. The properties ranged from the 220,00 sq./ft head office to auto service centres, retail locations and commercial warehouse locations.

Vancouver, Bc

Fulfilled a long-term desire to own and build a niche company that provides home modifications for seniors and those with mobility challenges with a focus on quality for clients in West Vancouver and the West Side. Primary renovations included bathroom, kitchen and other home changes modifications required.⇨ Built a profitable business by maintaining a reputation for quality and integrity. My business success was achieved through ongoing referrals from satisfied customers.⇨ Project managed all aspects of the business from sales, invoicing, scope writing, estimating, permits, inspections, scheduling, and coordination of sub trades on overlapping projects.⇨ Solution-driven and able to resolve the most challenging problems on renovations based upon 20+ years in construction restoration industry.

Vancouver, Canada Area

Top two in the country in the insurance property restoration field with 600+ employees and over 25 branches across Canada with revenues of $100M. A unique business model that each branch operates as a profit centre responsible and compensated based on volume and profitability.⇨ Key project manager on all high-end projects based on extensive knowledge of insuring multi-million dollar residential properties. Viewed as a key trouble-shooter when faced with complex cases and challenging customers.⇨ Managed all aspects of building-related work. Ensured the effective delivery of projects within budget and on time. Handled up to 150 projects per year with budgets ranging up to multi-millions of dollars. Made key decisions, management plans, and estimations.⇨ Skilled at coordinating multiple trades required on projects that ensured projects met deadlines with minimal downtime.⇨ Significant experience in handling hazardous materials including remediation of asbestos and mould.⇨ Managed historic building restoration. ⇨ Have a particular interest in applying my interpersonal and construction-related skills in accessibility-related projects.⇨ Developed and maintained client base to generate business for the team.⇨ Mentored and trained staff, marketing and presentation leader for prospective and new established key customers.

Vancouver Bc

Unit Manager, Montreal, QC. 1992- 1993Underwriting Supervisor, Toronto, ON, 1991- 1992National Audit Manager, Toronto, ON, 1990 -1991Underwriter, Montreal, QC, 1989- 1990Fortune 500 company industry leader in Insurance of the highest net worth individuals. Promoted 5 times within 9 years.⇨ Hired directly out of university and entered the 12-month corporate trainee program an internationally recognized top-rated employee training and development program. ⇨ Expert in managing and providing accurate assessments of assets of high net-worth individuals, with multi-million dollar homes, fine art, jewellery and yacht collections.⇨ Promoted to lead the opening of Western Regional Sales and Underwriting Team for Western Canada.⇨ Named National Underwriting Audit Manager for all Canadian branches. Exceeded growth and profit goals as an Underwriting Manager.⇨ Created a strong team through supervision, mentoring and technical guidance that generated loyalty and grew the leadership skills from within the firm.

Toronto, Ontario

I was the workflow/audit manager based inout corporate head office reporting to the divisional national manager. My key role was to visit all branches across the country and ensure that workflow and business processes were being adhered to. As the pre-eminent insurance provider the adherence to the highest professional standards was a critical component of our success. My mandate was to both identify challenges and to work with the local offices to implement and ensure that corporate standards were being met.

Bachelor Of Arts (Ba), Urban Geography/Political Science

Social Sciences