Robert Allison Email & Phone Number

Raleigh, North Carolina, United States

• Review of Corrective and Preventative maintenance work orders within CMMS system to ensure timely and accurate fulfillment• Review of monthly FM inspection reports• Review of regional vendor contracts to ensure accuracy and prevent service gaps• Overseeing dealership visit schedules for their team• Documenting and reporting progress on projects and tasks for their teams • Completing routine site visits to ensure adherence to Hendrick Standards• Providing guidance and mentorship to their team• Provides assistance with building related issues• Responds to phone calls, emails, and support tickets from employees according to company guidelines• Provide technical assistance and support for inquiries and issues related to building facilities by phone, email, or in person.• Identifies necessary repairs and maintenance• Supervises building maintenance employees and subcontractors• Inspects completed repairs• Reviews preventative maintenance programs for a variety of equipment, buildings, and facilities.• Properly escalate complex support tickets to appropriate Managers• Maintain a high level of courteous customer service• Maintains an organized, clean and safe work area• Demonstrates the Company’s Core Values• Complies with Company policies and procedures• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.• Other duties as assigned

Raleigh-Durham-Chapel Hill Area

-Provide assistance with building related issues.-Responds to phone calls, emails, and support tickets from employees according to company guidelines.-Provide technical assistance and support for inquiries and issues related to building facilities by phone, email, or in person.-Analyzes information to assign priority, plan for resolution, and responds to support tickets.-Identifies necessary repairs and maintenance.-Gathers estimates and negotiates cost of repairs.-Schedules and coordinates all repairs with appropriate subcontractors and dealership management.-Supervises building maintenance employee's and contractor's.-Inspect completed repairs.-Manges preventative maintenance programs for a variety of equipment, buildings, and facilities.-Properly documents all support inquiries in company tracking system.-Continue to follow up and resolve support tickets according to company guidelines.-Properly escalate complex support tickets to appropriate managers.-Maintain a high level of courteous customer service.-Maintain an organized and safe working environment.-Demonstrate Company Core Values-Comply with Company policies and procedures.-Observe all Federal, State, and Local safety rules and regulations in performance of work and duties.

Raleigh, North Carolina, United States

-Conduct corrective and preventative maintenance on rooftop package units, exhaust fans, split system units, chill water units, and several other building service requests specific to each customer.-Maintain customer relationships to ensure most efficient operation of equipment.-Perform troubleshooting on HVAC systems to determine root cause of problem.-Test and inspect systems for seasonal operations.-Filled out detailed work orders for each job completed, to demonstrate to the fullest detail the scope of work.-Read blueprints, wiring diagrams, piping schemes, and engineering specifications to diagnose units.-Close out work orders after verifying completion with customers and reporting discrepancies.-

Panama City Beach, Florida, United States

Supervise and coordinate vessel traffic entering and leaving the installation. Conducted precautionary oil spill measures such as booming and unbooming vessels. Maintain oil spill response equipment while establishing a ready response posture. Licensed as small boat coxswain operator, provided training to newly qualified and those seeking qualification.

Norfolk, Virginia, United States

Front line supervisor responsible for orchestrating preventive and corrective maintenance of 38 steam water heaters, seven ship's kitchens, ship's laundry systems, 11 motor driven pumps, and all other hotel service systems for comfort of living. Operator of ten 383 ton shipboard air conditioning plants, and five 6 ton refrigeration plants.Tracked all repair parts, maintained inventory, and facilitated replacement parts as the Repair Parts Supervisor.Implemented and managed training and qualification for shop and organizational roles and responsibilities.Organized and scheduled all preventive maintenance while also assigning personnel to appropriate work based on skill set, availability, and teamwork dynamic.