Robert Alston work email
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Robert Alston personal email
Looking for a position to leverage my creative and collaborative skills to drive professional growth and improve my standing in the industry, I am seeking a challenging role that utilizes my strengths in problem-solving, communication, and teamwork. As a motivated and detail-oriented individual, I am eager to bring my skills and expertise to a dynamic organization where I can contribute to innovative projects and continue to develop my skills.
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Service Desk ManagerAmplifyNew York, Ny, Us
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Service Desk ManagerSompo International Jul 2019 - PresentPembroke, Bermuda, Bm -
Emr It Infrastructure AnalystTeksystems Aug 2018 - Jul 2019Hanover, Md, Us -
Desktop Support AnalystTeksystems Oct 2015 - Nov 2017Hanover, Md, UsI was installed at Mount Sinai Health System. I worked on multiple projects, providing break fix support and IMAC for Windows 7 upgrade from XP. I was also team lead at Mount Sinai St.Luke's PC hardware refresh.
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Desktop Support TechnicianInnovative Technology Solutions Aug 2009 - Aug 2015Houston, Texas, UsI was stationed at Lutheran Medical Center, and my duties involved providing support to the facilities. I performed daily rounds and provided application, printer and network support to the Emergency Department, Medical & Surgical ICU, Labor & Delivery, Recovery, and Admitting. Maintained DNS tables and DHCP reservation for these areas. Responsible for the addition and removal of printer devices within these areas. Performed Ghost Images and remote deployment of applications during Windows 7 migration. In addition, provided hardware support of desktop PC’s, Mobile Computer Carts (WOW’s), laser printers, and Zebra Label printers. Beyond maintenance of critical care areas of the hospital, additional support was provided to offsite areas by way of ticket assignment through Altirus ticketing system. -
Help Desk AnalystUgo Networks Aug 2007 - Nov 2009Provided support to 100 PC users onsite for various software, hardware, and network issues. Provided remote support to PC and users at satellite operation offices, and during travel. Created and managed MS Access database inventory of all onsite and deployed equipment,( i.e. laptops, smart phones, and mobile broadband devices). Responsible for the ordering and deployment of desktop, printers, and Blackberry smart phones. Managed software licensing, installation, upgrade deployments, and hardware upgrades.
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Senior Desktop SupportHarlem Children'S Zone Feb 2003 - Aug 2008Provided onsite and remote support to users at 21 sites throughput Harlem and Midtown, NY. Setup and managed email accounts for employees at all sites. Provided remote support via telephone and Goto Meeting software. Managed Operating System migration of Windows 2000 to Windows XP at all 21 sites. Responsible for setup, configuration, deployment of all PC hardware and printers to all 21 sites. Managed and supported DSL connections and small LAN’s at 18 of 21 sites. Responsible for maintenance of PC’s and printers at all sites.
Robert Alston Skills
Robert Alston Education Details
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Westchester Community CollegeAssociate'S Degree
Frequently Asked Questions about Robert Alston
What company does Robert Alston work for?
Robert Alston works for Amplify
What is Robert Alston's role at the current company?
Robert Alston's current role is Service Desk Manager.
What is Robert Alston's email address?
Robert Alston's email address is ra****@****ems.com
What schools did Robert Alston attend?
Robert Alston attended Westchester Community College.
What skills is Robert Alston known for?
Robert Alston has skills like Windows Xp, Technical Support, Laptops, Active Directory, Servers, Help Desk Support, Windows 7, Windows Server, Troubleshooting, Computer Hardware, Vmware, Hardware.
Who are Robert Alston's colleagues?
Robert Alston's colleagues are Chaeri Tornay, Shelby Howard, Steven Wong, Alice Regneri, Kara M., Alejandro Hernandez, Barry Ludvik.
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