Sales Development Lead/Sales Ops ManagerExcelled in lead routing and assisted in new process development and implementation with Sales Operations Manager• Managed SDR team aiding in growing sales revenues and training of newer SDRs• Effective liaison between Sales Development Team, Sales Representatives, Sales Management and Marketing Department to facilitate more efficient strategies across the board• Applied problem solving and critical thinking skills to provide feedback and improve processes• Sales Operations Metrics reporting• CRM territory programming, reporting and analysis• Implementation of numerous various processes including contract process, account provisioning, line extensions, phone systems, live chat, webex/gotomeeting transition.• Assisted Finance in deal reconciliation.• Won Awards for Outstanding Contribution 3 times.• Nominated Employee of the year 2010• Designed and calculation of Sales Commission Plans• Implementation of Salesforce.com• Contract Management, Creation and Negotiation• Built Sales Intranet using MS Sharepoint maintaining and updating all essential Sales documentation including battle cards, client facing collateral, RFPs and contracts.

Successfully promoted and sold multi-functional hardware and software through multiple sales channels.• Functioned as liaison between prospects, clients, and operations staff, working to maintain the customers’ perspective and communicate that successfully within Konica Minolta• Delivered over 120 winning sales presentations to Fortune 1000 companies with a high-close ratio. Responded to over 300 RFPs, including ROI computations • Planned, managed, and implemented the sales process to close sales within the assigned territory, including post sale follow up activity• Controlled individual costs related to the sales process in order to stay within assigned budgets • Senior Branch Representative• Top Team Revenue Producer• Received Promotion to Named Accounts after first year