Managing a team of 15 consultants. Working to develop and project manage the delivery of NetSuite ERP/CRM solutions into business across all sectors including healthcare, oil&gas and construction.

Overseeing all aspects of service operations including cloud based network management, 1st line Service Desk support, 2nd line Service Desk support, internal IT, bug reporting, customer interactions and database management.

Managing a team of network and software professionals. Supporting customer cloud based infrastructure, 2nd and 3rd line escalations and internal IT management.

Providing second line hardware and software support for industrial shipping communications solutions including VSAT, Fleet Broadband and bespoke email solutions. Qualified to maintain and support Stratus FT Server solutions.

Responsible for maintaining, diagnosing and repairing network links in support of NATO / ISAF - Afghanistan.UPS, ATM, DLOS, SATCOM, Configuring Routers, IP Addressing, Fibre Optics, Crypto Handling, Generator Maintenance, PC Fault Diagnosis and Repair, VoIP, VoSIP.

Lead Engineer managing a group of 13 engineers, responsible for the fibre, cat5e/cat6 and telephone networks within the British M.O.D. areas of interest in Germany. I held this position whilst Bailey Teswaine established themselves after a take over from SWS Troop.

Worked on a variety of installations projects, commonly as the site lead engineer. Completing installs with Cat 5e, Cat 6 , fibre optic (mechanically spliced) and wireless networks. I represented Black Box to companies such as EADS, Marks and Spencer, Reuters and JLT. Working with Belden, Krone and Systemax installations.

Installations engineer for the MOD DII(F) project in Bulford Garrison. Involved telephony backbone installations, cat 5e data installations to Krone standard and fibre splicing for cross site links.

Data Capturing and drawing room plans as part of MEP 3 design phase. This lead to a DII(F) design solution being approved for installation.

Installations engineer on the DII(F) project in Northern Ireland

Repaired, maintained and accounted for HF, SHF, VHF, UHF and Satcomm systems. Personal Mobile Radio and Mobile Subscriber Access. As well as telecommunications systems equipments.Organised staff equipment training days.Completed maintenance schedules to fit in with the commitments of a busy brigade headquarters.Workshop SeniorClass 1, Sergeant before leaving.