My role fosters a culture of diversity, equity, inclusion, and access while driving employee engagement across Secretariat agencies. In this capacity, I work closely with the Secretariat Director to ensure fair and equitable practices in employee appointment, assignment, evaluation, and compensation. Strategic Leadership and ImplementationI design and implement DEIA strategies by identifying key opportunities and gaps and driving the vision and strategy throughout the Secretariat. This involves overseeing compliance with Executive Order 592 and state and federal employment laws, and managing the creation and implementation of the MRC Affirmative Action (AA) plan.Policy Review and ComplianceI review HR policies, practices, and programs related to recruitment, hiring, onboarding, coaching, mentoring, performance management, retention, and service delivery to ensure compliance with DEIA standards. Additionally, I assist the Director in drafting the Secretariat’s annual AA narrative and oversee the approval process for agencies’ AA and Diversity plans.Stakeholder Engagement and TrainingI partner with various stakeholders, including the Secretariat Chief Human Resources Office, The Center for Staff Development, Legal Counsel, and HR Business partners, to assess employees’ DEIA learning needs and design comprehensive training programs. I also coordinate the collection and analysis of quantitative and qualitative data to identify DEIA gaps and opportunities for improvement.In addition to these key responsibilities, I provide guidance to departmental managers and supervisors, manage a team of 5 DEIA departmental staff, and serve as the Secretariat Director’s designee in their absence. My role is integral to ensuring that EOHHS remains committed to fostering an inclusive and equitable workplace for all employees.

I provided overall direction and management in developing and implementing affirmative action and diversity plans. My role was centered on eliminating workplace barriers, ensuring diversity, and promoting equal opportunity in compliance with state and federal EEO laws. Affirmative Action and Diversity ManagementI led the development and execution of two agencies' affirmative action and diversity plans. This included identifying and eliminating discriminatory barriers, remedying the effects of past practices, and ensuring diversity and equal opportunity across all employment facets. My work focused on recruiting, hiring, developing, promoting, and retaining employees from underrepresented groups to foster an inclusive workplace.LGBTQ+ Inclusive Workplace TrainingAs the lead trainer for the LGBTQ+ Inclusive Workplace training, I delivered sessions to staff at the Department of Children and Families, aiming to improve relationships with the children and youth in their care. I collaborated with a training vendor and the Commission for LGBTQ Youth to revise the curriculum, resulting in over 100 employees being trained across two agencies and EOHHS’ Office of Diversity, Equity, and Inclusion.DEI Initiative Implementation and CollaborationI directed the implementation of DEI initiatives established by the Office of Diversity and Equal Opportunity (ODEO) and the Secretariat Office of Diversity, Equity, and Inclusion. This involved setting DEI goals, executing corrective action plans to improve representation, and partnering closely with HR Business Partners to manage civil rights complaints. I also collaborated with the Center of Expertise (COE) to handle internal investigations, ensuring compliance and promoting a culture of inclusivity.In addition to these responsibilities, I worked closely with various stakeholders to support and enhance DEI efforts across the agency, ensuring that EOHHS remains a leader in fostering an inclusive and equitable workplace.

As the Deputy Director of HR Operations, I effectively directed and managed the day-to-day operations of the Human Resources Division. This included overseeing recruitment, classification, compensation, training, employee development, benefits, workers’ compensation, liability, and safety programs. I coordinated activities with various divisions, departments, and outside agencies, fostering collaboration with the Office of Diversity, Equity, and Inclusion on agency-wide DEI initiatives.In my role, I provided complex administrative support to senior HR management, coordinated HR procurement processes, and managed vendor contracts for temporary employees and consultants. I developed strong working relationships across the agency, ensuring optimal resource allocation to achieve senior management's goals.Additionally, I prepared briefing materials and reporting documents for management and oversaw all training functions within the division. My comprehensive experience and leadership skills positioned me to drive organizational success and foster a positive, inclusive workplace culture.

• Oversee the design, creation, coordination, and delivery of in-house training and vendor-led training with the Training and Development division for 2,500+ employees.• Create content, design curriculum, and track success of Diversity, Equity, and Inclusion Training, EEO, Performance Appraisal Training, Civil Service 101, and Sexual Harassment Training. • Pivot quickly and effectively to the virtual environment in response to COVID-19. • Support head of HR and senior leadership with special projects including health and safety reporting, labor relations concerning health and safety, COVID response, returning to work, and serve as HR advisor. • Work cross-functionally with key stakeholders and a wide range of groups within the organization to drive adoption of team best practices and event content management. • Prepare reports and briefings including compiling data, evaluate results, and perform post-event analysis. • Manage events involving logistical coordination, creative design, content development, select and coordinate venue, manage and reconcile the budget, manage vendors, and provide day-of event support.

• Tracked recruitment actions within the agency and with the Office of Management and Budget.• Created, maintained, and presented analytical reports to HR Leadership. • Assisted in onboarding employees, performed exit interviews, and provided information to employees including benefits, civil service inquiries, and employee services. • Conducted New Hire Orientation, Diversity, Equity and Inclusion/Equal Employment Opportunity, Civil Service 101, Customer Service training, and career coaching to all new and existing employees. • Assisted Client Relations Specialists within the Benefits Unit in processing, troubleshooting, and resolving issues pertaining to all leaves including FMLA, Workers' Compensation, and Paid Family Leave.• Assisted in the continuous development and improvement of processes, continually looking for opportunities to streamline and improve internal procedures.

• Oversaw and managed Professional Development division for 300+ Department of City Planning employees.• Co-created primary training initiative Land Use Academy, developed for new city planners, alongside the agency's COO, Business Improvement Director, and Pipeline Manager. • Collaborated with the COO and HR Director on special professional development initiatives. • Recruited new employees, conducted New Hire Orientation, and developed new employee surveys. • Tracked and presented recruitment efforts, training and development costs, invoices, and budget. • Coordinated mandatory EEO, CityTime, DOI, Right to Know, and Diversity training sessions within the agency.• Maintained and assisted with changes on internal employee portals' Professional Development web page.

• Managed mandatory auditing review for the agency, including compiling care documents for senior staff and creating reports with necessary information on the case load.• Reported audit findings to the federal, state, and local government staff with zero penalties. • Ensure OCSE compliance with 5 federal performance indicators and additional state and local guidelines through auditing, education, training, and reporting potential negligence. • Designed, developed, and conducted various technical and soft-skills training programs for 800+ employees.• Served as OCSE's audit liaison with internal HRA and external auditing agencies, prepared Internal Control Checklist and identified errors and fraudulent activities.• High attention to detail and project management to ensure reports were completed within given deadlines.

• Communicated with managerial staff and subject-matter experts to conduct needs assessments and to ensure deliverables and courses met program area needs.• Conducted research and interpreted various federal, state, and local policies and procedures to prepare and relay requested information to management as part of curriculum development.• Created, drafted, and edited participant guides, desk aides, flowcharts, and training assessments.• Served as unit editor to ensure trainers' written works correctly reflected agency standards.• Served as project lead for various projects, assessed available resources, and attended scope meetings.• Assisted in the planning, organizing, and facilitation of workshops including logistical aspects of training venues.

• Managed onboarding, recruitment, employee relations, labor relations, and health and safety. • First point of contact for around 3000 employees for any HR-related concerns or inquiries. • Managed the timekeeping and recording system for over 900 employees.• Counselled staff for eligibility in various programs such as Dedicated Sick Leave, advanced leave, FMLA, child care leave, Educational Leaves, and leaves of absences.• Created and maintained various weekly reports which included timekeeping reports, qualitative and quantitative reports, and systems access reports to be reviewed by managerial staff.• Served as liaison for the OSR in managing the tracking of all employees on medical, military, personal, and educational leaves as well as Worker's Compensation, retirements, resignations.• Conducted OCSE Personnel New Hire Orientation, delivered special information sessions on various Personnel matters, and represented Director Personnel in meetings in her absence.

Responsible for resolving outstanding issues regarding public medical insurance for approximately 200 public assistance clients within the NYC area. Conducted in-person interviews to determine eligibility for recurring insurance.

Conducted Job Readiness workshops for Out-of-School youth which included interview skills, resume writing, and basic pre-GED classes. Assisted the Youth Program Coordinator with day-to-day operations. Updated case notes in internal database.