Responsible for Operations – Karnataka Region Responsible for Event Management Vertical across India. Handled Major Events @ BIEC –IEW –India Energy Work , EXCON , IMTEX , INDIA WOOD , STONA . SAP , ACETECH , HERBALIFE. FILM FARE AWARDS , FI INDIA & Many More .

Responsible for TOP LINE , ULM and Overheads (Region and Branch) pertaining to expenses other than salaries. Responsible for all aspects of operations in the region including transitioning new units, trouble-shooting etc. Transitioning of new business , includes ensuring Supply of all kit items, machineries, Chemicals etc. on time. Ensure timely submission of UPT for approval. Vendor management for consumables, tools and equipment in the region under guidance from Central procurement team. Ensure achievement of Region /Branch revenue targets Ensure achievement of Region /Branch profitability targets Ensure achievement of financial targets of the Region / Branch including collections and price increase Accountable for growth and retention of Key and Core Accounts Conduct receivables analysis and initiate cancellation of non-paying clients Monitor and control expenditure and overheads of the Region / Branch Ensure proper maintenance of accounts of the Region /Branch Ensure timely & accurate submission of monthly MIS . Responsible for Recruitment of Non-billing positions.

. Handpicked to head the Projects, Corporate during February 2006, as Projects Manager-Corporate. Handled 300 Corporate clients in Bangalore. Responsible for 4 branches Chennai / Mumbai / Pune & Hyderabad. Instrumental in opening the Chennai, Hyderabad, Pune & Mumbai Branch Selection of office space and to appointment of senior positions; and subsequently been asked to oversee the entire Operations of the branches. Successfully retained / maintained the Corporate Clients in Bangalore and the branches. Selected and successfully negotiated with vendors for purchase of various machineries and supply of chemicals and various other services for all the branches. Part of core team in evolving various business strategies and promotions across all branches. Successful in achieving target of 5% termination of projects per annum for service related issues for all audit periods. Evaluating the performance of various categories of Staff. Identify trouble factors & address them at the earliest to avoid Customer dissatisfaction Coordinate with Business Development Team for Assessments & Finalizing the rates for upcoming projects. Responsible for Renewal of Agreement as when it expires.

. Building management services, including janitorial service and supplies, mechanical, electrical and plumbing maintenance, life safety, elevators, and office supplies. . Monitoring of outsourced facilities staff including facility assistants, receptionists, and housekeeping and mail clerks. Monitoring of the catering services like kitchen supplies, beverages and snacks and ensuring the sufficient availability of Breakfast, Lunch and Dinner. General office services including mail, couriers and package delivery services, conference room reservations, copy centers and other support areas. Ensure outsourced facilities service vendors meet office requirements, and be the single point of contact for facility vendors and contracted employees. Monitor office contracts and expenses, and provide monthly report and provide input to budget planning process. Implementation of security procedures and processes within the office. Issue and track of all security badges to employees, vendors and contractors. Establishment of emergency response procedures. Oversee the Housekeeping activities during the shift and provide advice to the supervisors and look for the H/K staff turn around and grooming. Routine inspection of their services for the compliance requirements. Involvement in procuring of housekeeping materials and monitoring the inventory from time to time A major support to manager facilities in providing assistance for electrical maintenance of the facility, briefing technicians on every shift gearing up them to perform the operations smoothly and to reduce the response time once the complaint is logged by the end user. Support the manager facilities in managing the mechanical, electrical, plumbing installations and all civil maintenance within the facility.

Involved in Lead Generation & Business Development Process. Ensure speedy resolution of queries & grievances to maximize client satisfaction levels. Maintain excellent relations with clients to generate Revenues for further business. Manage the range of tasks including manpower planning, recruitment, induction and training of Sales Teams. Lead, mentor & monitor the performance of the team to ensure efficiency in business operations, meeting of individual & group targets. Create an environment that sustains and encourage high performance; motivate teams in optimizing their contribution levels. Responsible for Branding, Promotion and other marketing activities. Branding and promotional activities co-ordinate with Advertisement agencies. Responsible for Marketing/Corporate communication tools like flyers, banners, collaterals & presentations. Manage the entire MIS for India Preparing Sales reports on the analysis and the projection on weekly basis.