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Summary:•Cloud Infrastructure Engineer with experience in deploying, scaling, automating and managing SaaS offerings in a Cloud based Infrastructure •Demonstrated ability to deliver quality effort in a highly demanding and distributed environment on schedule/on budget and in alignment with the business strategy. •Strong troubleshooting and problem-solving skills. •Solid verbal and written communication skills, strong interpersonal, project management and organizational skills. •Experience with Change Management, Incident Management/Problem Resolution and Root Cause analysis. •Technical Writing including Policy, Deployment strategies, Best Practices and Standard Operating Procedures. •Ability to develop new approaches to complex infrastructure design problems •Experience with; •Unix/Linux operating systems. •Infrastructure as Code tools (Terraform and Ansible) •Container/Orchestration tools (Docker, Kubernetes) •TCP/IP Networking, Cloud based Virtual Networking and DNS. •Monitoring technologies like SiteScope, Zabbix, ELK and NewRelic. •Apache Cassandra open source NoSQL •OpenLDAP •CI/CD Tools (Jenkins/CloudBees) •Source code repositories Git/Bitbucket
Thunderhead
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Sr. Devops EngineerThunderhead Jan 2019 - Present
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Sr Operations EngineerOracle May 2018 - Jan 2019Austin, Texas, Us -
Sr. Saas Ops Cloud Deployment EngineerRsa Security Jul 2015 - May 2018Burlington, Massachusetts, Us -
Internet Systems Administrator / Systems ArchitectLincoln Financial Group Jan 2013 - Jul 2015Radnor, Pa, Us* Part of POC team for Eucalyptus Private Cloud offering including Cloud Architecture/Design, Administration and Support.* Lead effort to automate cloud image/snapshot creation for IBM WebSphere8.x, Oracle WebLogic12c, RedHat jBoss7.x and LAMP technologies* Developed procedure to migrate WebSphere/WebLogic environments from AIX to our private Eucalyptus cloud (RHEL6.5) using BMC’s BMA (BladeLogic Middleware Automation) tool.* Provide support (Production and Non-Production) for complex Middleware environment consisting of IBM WebSphere Application Server 6x-8x, WebLogic 11g, IBM IHS/Apache/IIS for high-visibility, mission-critical applications on AIX, Solaris, Linux and Windows platforms* Provide 24 x 7 on-call support -
Senior System AdministratorLiberty Mutual Insurance Apr 2012 - Jan 2013Boston, Ma, Us* Built out WebSphere 7 stack for new Redmond WA. Datacenter (Dev-Prod)* Led inter-team monthly meetings for all Middleware technologists. * Provide support (Production and Non-Production) for complex Middleware environment consisting of IBM WebSphere Application Server, Jboss Application Server, WebLogic, SiteMinder, WebSphere MQ Series, IBM IHS/Apache/IIS, and TC Server for high-visibility, mission-critical applications in a tightly managed change control environment on AIX, Solaris, Linux and Windows platforms* Provide 24 x 7 on-call support* Represent Change Management and Incident Management tickets at the Enterprise Change and Incident Management Meetings -
Senior Systems Services & Support AnalystFidelity Investments, Fmrco, Investment Services Technology Nov 2011 - Apr 2012Boston, Ma, UsResponsibilities;* Provide application and batch support in the production environment for Investment Compliance applications.* Implementation of monitoring systems utilizing JAWS, SiteScope, DynaTrace and Splunk* Incident management, and problem resolution* Market day support and On-call rotation - various shifts split across sites to provide 24*7 support* Metrics and reporting around incident and problem management* Work with business and development groups to create a training program to transfer application and systems knowledge to the Level 1 and 2 support teams -
Sr. Systems EngineerFidelity Investments, Fmrco, Investment Services Technology Jan 2007 - Nov 2011Boston, Ma, Us* Lead effort to automate installs of WebSphere (6.x, 7.x) on distributed AIX, Solaris and RHEL platforms* Evaluated new tools for Middleware space (IBM ITCAM, BMC-ARA, IBM CloudBurst)* Provide support (Production and Non-Production) for complex Middleware environment consisting of IBM WebSphere Application Server, WebSphere MQ Series, IBM IHS, TC Server & BMC ARA (Application Replication Automation) for high-visibility, mission-critical applications in a tightly managed change control environment on AIX, Solaris, and Linux platforms* Provide 24 x 7 on-call support* Represent Change Management and Incident Management tickets at the Enterprise Change and Incident Management Meetings
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Itg Support Specialist/System ProgrammerFidelity Investments, Fidelity Investments Systems Company (Fisc) Distributed Computing May 2005 - Jan 2007Provide support (Production/Non-production) for Mercury ITG (now HP PPMC), a UNIX based,high-visibility, mission-critical vendor product with multiple sub products used by majorapplications to manage complex business processes.* Provide user set up and resolve any user issues* Incident Management/Problem Resolution and Root Cause analysis including producing anincident report that lists the events that took place, to include but not limited to timeline,root cause, assigned tasks and short-term / long-term solutions and capture troubleshootingsteps through to problem resolution/root cause analysis* Provide 24 x 7 on-call support, requiring a high degree of responsiveness and sound trouble-shooting methodologies* Technical Writing including Policies & Procedures, Deployment strategies, Best Practices andStandard Operating Procedures documents
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Systems ProgrammerFidelity Investments May 2003 - Jun 2005Boston, Ma, UsProvide Production support for high-visibility, mission-critical custom applications andthird-party middleware for Fidelity eBusiness in a tightly managed change control environmenton both UNIX and Windows NT environments* Provide 24 x 7 on-call support, requiring a high degree of responsiveness and sound trouble-shooting methodologies* Initiate, coordinate, speak to and manage tasks during high impacting incident calls whileleading the team to restore normal service operation as quickly as possible in order tominimize the adverse effect on business operations* Incident Management/Problem Resolution and Root Cause analysis including producing anincident report that lists the events that took place, to include but not limited to timeline,root cause, assigned tasks and short-term / long-term solutions and capture troubleshootingsteps through to problem resolution/root cause analysis* Collaborate with business and development groups to ensure successful application migrationsand new application deployments* Technical Writing including Policies & Procedures, Deployment strategies, Best Practices andStandard Operating Procedures documents* Applications supported include OLTX, Login, Registration and PIN Services, Active Trader Pro,MyFidelity, Customer eMail, Wireless NetBenefits, Bill Pay, Road Runner* Middleware supported include Netscape Enterprise Server, iPlanet, WebSphere, TX Series, DCE,Encina, Inktomi (CDS), Vignette, IIS, MTS, Java Virtual Machine
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Internet Operation Console EngineerFidelity Investments Oct 2000 - May 2003Boston, Ma, UsResponsibilities;* Provide system/application monitoring, problem detection, problem escalation and crisismanagement* Provide traffic routing to minimize impact during planned and unplanned outages.* Initiate, coordinate, speak to and manage tasks during high impacting incident calls whileleading the team to restore normal service operation as quickly as possible in order tominimize the adverse effect on business operations* Incident Management/Problem Resolution and Root Cause analysis including producing anincident report that lists the events that took place, to include but not limited to timeline,root cause, assigned tasks and short-term / long-term solutions and capture troubleshootingsteps through to problem resolution/root cause analysis* Technical Writing including Policies & Procedures, Deployment strategies, Best Practices andStandard Operating Procedures documents
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Technical Support RepresentativeRealworld Corporation/Great Plains Software Apr 1999 - Oct 2000Provide 1st/2nd level technical support for RealWorld Accounting Software on Window and UNIXplatforms* Provide consulting services for implementation and configuration of RealWorld products* Participate in various phases of testing for product upgrades and new releases* Based on customer input, identify opportunities for product enhancements* Technical Writing including Policies & Procedures, Deployment strategies, Best Practices andStandard Operating Procedures documents
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Web Support SpecialistFidelity Investments Jun 1998 - Apr 1999Boston, Ma, UsProvide telephone technical support for Fidelityís Internet channels* Provide account download support for OFX products (Quicken & MS Money)* Provide assistance to customers with configuration of Internet connections* Provide navigational assistance to customers on www.fidelity.com* Provide basic ìQuotes & Balancesî information to verified customers
Robert Arrighi Skills
Robert Arrighi Education Details
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Plymouth State CollegeAccounting
Frequently Asked Questions about Robert Arrighi
What company does Robert Arrighi work for?
Robert Arrighi works for Thunderhead
What is Robert Arrighi's role at the current company?
Robert Arrighi's current role is Sr. DevOps Engineer at Thunderhead.
What is Robert Arrighi's email address?
Robert Arrighi's email address is ro****@****ast.net
What is Robert Arrighi's direct phone number?
Robert Arrighi's direct phone number is +178127*****
What schools did Robert Arrighi attend?
Robert Arrighi attended Plymouth State College.
What skills is Robert Arrighi known for?
Robert Arrighi has skills like Unix, Linux, Enterprise Architecture, Cloud Computing, Websphere Application Server, It Operations, System Administration, Vendor Management, Agile Methodologies, Sql, Unix Shell Scripting, Shell Scripting.
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