Robert Audette Email & Phone Number

Chico, California, United States

Anderson, Ca

Second to Store Manager in all duties regarding management of a large-scale retail store with sales of $100 million annually

Chico, California Area

Developed 2 customer service associates into top Department ManagersDrove all 5 departments under me from negative comp to increase over both previous year and budget last yearAssisted store in achieving 2nd highest audit result in our district with a score of 92%Beat previous year sales by 3% while also attaining our forecasted budgetBeat our inventory goal of .75% consecutive years with a score of .57% and .56%Increased our Employee Opinion Survey (EOS) from 54 LY to 67

Redding, California Area

Developed store from a “C” level volume location to “B” level sales, raising sales from $3.4 million to over $4 in two yearsPromoted several associates into management including a Store Manager, an Assistant Manager and a regional lead on new store/reset build teamReceived sales award for highest comp over LY in the company for the 4th quarter (13.14%)Maintained very strict payroll budget, finishing the year at within -1% of budgetPosted the stores best inventory result (-0.33% throughout the 4 years the location has operated)Introduced key inventory and area management programs that had not been in place in stores year of operation prior to my arrivalImproved Vintage Partner wine mix to #2 in districtSeveral top performances in company contestsAfter transferring to run our Chico location, posted stores best inventory result of 0.29%Received sales award for highest average ticket (AT) comp over LY in the company for 2014 (11.23%)Received sales award for highest units per transaction (UPT) comp over LY in the company (3.79%)

Travel StopsEmployee complaints about store/management went from several per month to 0 immediatelyOpened a new store, fully responsible for training of all new cashiers and assisted in training of new managementIdentified very large internal theft issue and assisted corporate in prosecution of individuals involved including a member of management teamRecognized for customer service excellence for taking store from bottom 10% to #1 in regionBrought sales up immediately; fuel from -22% LY to +49%, gas from -20% LY to +28%, and store sales from -18% LY to +15%Enforced and introduced several company policies that had previously not been followedMet and exceeded company loss control budget by conducting weekly category inventory countsHandled all recruiting, hiring, training, and terminating of all employeesBrought overtime from an average of 12 hours a week to 0Inventory loss from over $5,000 per month to $1200

Brought a store from the bottom 15% in the company to top 10% within first 6 monthsOverall GM ranking throughout company's 200+ stores of top 5%Never missed a payroll budget or exceeded overtime budgetBrought inventory loss from $28,000 to $8,000 in first quarter and within company guidelines of $5000 per quarter thereafterConducted all recruiting, hiring, and training of new employees Recognized for customer service excellence for taking store from bottom 10% to #1 in regionSales increased every month I managed storeLowest turnover in the regionMaintained flawless working relationship with several DSD vendorsIntroduced weekly department meeting with other managers to ensure open communication and knowledge of all issues throughout the site at all timesTrained and promoted 5 employees to management positionsInvestigated and discovered internal theft, receiving confessions, from 3 employeesManaged 35+ employees at any given time, ensuring all training was up to date and all employees felt comfortable in their

Exceeded monthly sales goals by more than 10% to budget every monthMaintained great working relationship between all employeesNever missed a payroll bonus or had any overtime between employeesManaged receiving of over 1,000 cartons per weekSingle handedly overseen closing of the store upon company's filing bankruptcy and going out of businessIn 3 weeks alleviated over 95% of inventory prior to closing store Managed 12-15 employees at any time, promoting 2 to management positionsDiscovered internal theft ring involving 4 employees, terminated each immediately, receiving confessions from all

Actively involved in opening of new store Exceeded sales goals each month by 5%-12% to budgetIntroduced employee programs to keep morale at optimal levelsOverseen 2 bi-annual inventories meeting company's goal of 2.5%Assisted Store Manager in recruiting, hiring, and training of new employeesOverseen all operational aspects of store as well as all sales and merchandisingManaged store while Store Manager was not present