➤ Successfully led a team of 10 associates to generate over $37 million in sales in 2022 through strategic sales training.➤ Received recognition as the highest performing Sales Manager in the company by handling challenging sales situations.➤ Managed organizational sales by developing a business plan that covered sales, revenue, and expense controls.➤ Tracked sales goals, reported results to stakeholders, and conducted regular training sessions for sales team members.➤ Maintained understanding of the ideal customer, set individual sales targets, and coordinated marketing campaigns.➤ Generated new business by leveraging existing relationships, prospecting, and conducting marketing analysis.➤ Identified sustainable relationships with key accounts and maintained effective reporting systems for tracking prospects.➤ Fostered a robust, sustainable network of clients, leveraging listening, presentation, and closing skills to optimize sales.

➤ Conducted market research, analyzed trends, outlined work goals, and efficiently identified top targeted audiences.➤ Expanded the company's reach and generated new revenue streams by cultivating partnerships with businesses.➤ Consistently suggested improvements in business strategies/programs based on customer feedback mechanisms.➤ Directed sales meetings, produced presentations for clients, and created training programs for staff members.➤ Strategically implemented and executed new marketing activities to increase branding and recognition programs.➤ Streamlined profit margins through price adjustments/cost reduction analysis and leveraged sales project opportunities.➤ Established relationships with potential clients and efficiently facilitated integration with partner service solutions.➤ Expanded business development aligned to overall company goals and directed a team of account executives.

➤ Consistently exceeded sales quotas by 15% and stayed on top of trends and innovation in the industry to promote sales.➤ Sold products by educating prospects and identifying leads through specific presentations to create loyal customers.➤ Demonstrated the utmost professionalism and a capacity for strong guidance in leading new sales representatives.➤ Continuously nurtured relationships with clients/outside account managers to ensure satisfactory service delivery.➤ Strategically analyzed sales data with management teams and planned/executed engagement of key prospects.➤ Created action plans and schedules to identify specific sales targets and project the number of contracts to be made.➤ Successfully developed new strategies to drive sales through current business relationships and positive interactions.➤ Effectively identified and capitalized on potential opportunities to expand services/products and increase referrals.

➤ Assistant Front Office Manager – Hyatt Regency Bonaventure/Bonaventure Resort & Spa – 2009 to 2013➤ Guest Services Supervisor – Hyatt Regency Bonaventure/Bonaventure Resort & Spa – 2008 to 2009➤ Bellman – Hyatt Regency Bonaventure/Bonaventure Resort & Spa – 2007 to 2008➤ Mortgage Consultant – Mortgage Approval Group – 2006 to 2007➤ Bellman – Lowes Miami Beach – 1999 to 2006➤ Head Doorman – Loews Miami Beach – 1999 to 2006➤ Driver/Customer Service – Cullen Medical Supplies, Inc. – 1997 to 1999➤ Head Doorman – Sutton Place Hotel – 1993 to 1997