Robert Carter Email & Phone Number

United States

Arlington, Texas, United States

• Oversaw the world’s first autonomous vehicle operation integrated into an existing public transportation service
• Reported all operational updates and metrics to the Federal Transit Administration throughout the Integrated Mobility Innovation Program’s funding
• Acted as representative with community leaders and city officials to ensure smooth operations. Client satisfaction resulted in a contract renewal to continue the longest running autonomous microtransit program

Providence, Rhode Island, United States

• Assisted in launching the company’s first international operation in Higashihiroshima, Japan
• Launched the company’s first on-demand autonomous vehicle route in Arlington, Texas
• Re-wrote standard operating procedures to align with COVID-19 protocols as well as operating a public transportation service post-pandemic

Providence, Rhode Island, United States

• Promoted to manage the longest autonomous fixed-route operation; consisting of 40 contracted employees, 6 full-time employees, and 12 autonomous vehicles
• Ensured the operation met the service level agreement set by the Rhode Island Department of Transportation, leading weekly performance updates with key stakeholders

Providence, Rhode Island, United States

• Led a team of autonomous vehicle operators for a 12 hour/day 7 day/week operation, ensuring that they met their key results through periodic qualitative assessments

Baltimore, Maryland, United States

• Sourced prospective clients through referrals, networking, internet research, LinkedIn, SalesForce, and sales leads
• Scheduled and conducted client meetings with an end goal of engaging them to utilize our Information Technology staffing and/or consulting services
• Collaborated with external recruiters to facilitate the placement process; which included presenting candidates to the client, scheduling interviews, debriefing with the client, and salary negotiation
• Guided clients throughout the staffing process and length of candidate contract, managing the relationship throughout
• Was responsible for over $1.5 million in revenue and as many as 32 consultants on billing at one time

Fulton, Maryland, United States

• Effectively prepared and presented customized mortgage solutions to potential customers
• Followed up on inbound, direct marketing leads
• Analyzed credit worthiness, calculated risk, and provided unique financial solutions
• Analyzed customer application, credit reports, and supporting documentation
• Engaged and presented to potential customers

Bristol, Pennsylvania

• Strategically managed inventory at Estee Lauder’s largest distribution facility in the Eastern United States for all existing and new product lines. Managed daily fulfillment across all classes of trade
• Managed a team of ten people in inventory control. The team stocked inventory, filled pods on warehouse floor, and picked product for departing trucks
• Repaired and managed KIVA robots on the warehouse floor
• Completed the necessary hazardous materials shipping papers when shipping product throughout North America
• Worked with customer service team to troubleshoot operational issues related to all shipments by re-shipping product or addressing shipping concerns
• Re-wrote the existing training manual for my position in order to properly detail daily tasks and outline how to troubleshoot problems that frequently happen

Philadelphia, PA

• Developed clientele by researching and cold calling charities and non-profit organizations
• Organized meetings and delivered presentations to Development Directors and Executive Directors of charities and non-profit organizations
• Updated and managed the company’s website which has both domestic and international visitors
• Created and updated all social media platforms to display partners and day-to-day activity
• Established relationship with the United States Postal Service, envelope companies, and letter shops and created the system for mailings
• Upon completion of my co-op I was asked by the United States Project Manager and French CEO to remain with the company and teach the new co-op employees as well as continue what I had been doing as an associate

Wayne, PA

• Created and managed first mobile website, which during my time there had more than 30,000 visits
• Researched and implemented ways to improve search engine rankings, increasing most rankings in just six months
• Updated social media platforms with new corporate and product descriptions and industry news
• Conceptualized idea, researched, developed, designed layout, worked with designer on images, and posted infographics regarding industry information including overall healthcare and hiring and looking for jobs

Bachelor Of Business Administration (Bba), International Business, Marketing

Activities and Societies: Pi Kappa Alpha

Education record