As the MiSDU Deputy Project Manager, duties include providing oversight and direction for MiSDU operations including Customer Service, Receipt and Disbursement processing, Central Imaging and Reconciliation, MiSDU Transaction Research, MiSDU Outreach, and MiSDU Quality Assurance.Additional responsibilities as Deputy Project Manager include; development of business processes to assure responsiveness to State policy, procedural guidelines, operational processes including performance and accuracy, and compliance with contractual requirements and reporting standards.Interacting with IV-D partners to ensure completion of project tasks, contract requirements as outlined in the statement of work, project deliverables and changes in project scope.Supporting the MiSDU Project Director in project mission, vision, goals, objectives and general scope of project. Manage project in the absence of the Project Director. Researching problems or performance issues with the intent of resolving any immediate problem but also identifying longer-term solutions to work methods or processes. Acting as a liaison between MiSDU operational staff and State staff. Managing internal and external audits.