Robert Behrens Email & Phone Number

Accomplished auto body professional with extensive expertise as an owner,Manager, instructor and technician. Operations Specialist Jan 2019 to presentAssist in troubled area’s as market support. Specialize in Insurance metrics improvements General Manager Sept, 2015 -Jan 2019Managed and grew high volume auto body shop. Responsible for creating a professional team,Increased bottom line sales, and improved customer satisfaction. Brought sales from 1.1M to 2Mper year Sales Director Oct. 2014 – Sept 2015Responsible for sales and building, equipment improvements.Production Manager Aug, 2013 – Oct. 2014Responsible for production sales of $730,000 +/ month. Monitored and was responsible forproduction throughput, quality control and employee/customer relations. General Manager Dec. 2010 – Aug. 2013Opened new location, developed direct repair programs, and hired staff to bring the shop sales to$1.3 M within one year. Owner and Manager March 2007-Dec 2010Built a shop from ground up with modern technology, and efficiency. Writing an effective businessplan with projections to establish financing, leasing, permits and negotiating contracts. Developedinsurance direct repair programs, hire staff and grew company sales to 1 mil within a two-yearperiod. Put together contracts and effectively sold the company. Operations Manager, Aug.2006 - March 2007Managed all service operations. Coordinated the building, start-up and opening of the new Suzukifranchise while maintaining current Chevrolet Service Center. Manager, May 1997 – Aug 2006Managed a high production auto body shop; Supervised a team of 25+ employees. Focused oncustomer service to drive bottom line profits; Created a professional team instrumental in buildingincreased sales from $1.2 M to $4.2M per year to become one of the highest volume shops in theindustry. Part-time Instructor- School of Technical Careers, January 1996 - 2008Developed curriculum and conducted lessons in estimating, shop production, welding, and plasticrepair/adhesive bonding. Illinois Standard Committee (Developed curriculum for vocationalschools in Illinois) Collage of Lake county board for vocational training.Accomplishments & Certificates Insurance DRP Dale Carnegie Graduate Accomplishments Prior to 23 years in management was an accomplished body technicianand painter for 16 years, Northern Illinois Football Assistant Coach-10 years; Treasurer/MemberHelmet Club-Richmond Burton High School., Iron Man finisher.

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  Operation Specialist

  Caliber Collision

  Sep 2015 - Present - Rockford, Illinois, United States

  Assist in troubled area’s as market support. Specialize in Insurance metrics improvements