Robert Bergquist Email & Phone Number

Chicago, Illinois

As the Education Program Manager for a medical client association, Robert coordinated all aspects of a critical client certification and training program including development, implementation and execution of all logistics, and faculty coordination. Working with volunteers, faculty, committees and the client team, Robert oversaw education program faculty and vendors to ensure that the client association’s educational offerings were of the highest standards and quality. He was the primary contact and managed overall relationship with key association vendors. Robert assisted the executive director and created the education program budget keeping it in-line with projected expenses and revenue. He worked closely with client team to ensure all processes, policies and procedures were documented and updated as needed. Robert managed the licensing program supporting contract development and product delivery.

Mclean, Virginia

As Resource and Education Director for a medical client association, Robert maintained and developed print and computer-based candidate examination resources and sought out new opportunities to assist candidates in preparation for examinations. He supported the continuing education needs of certification holders and planned, coordinated, and facilitated the delivery of BRPT symposiums, the Clinical Sleep Educator Program, and other educational programs. Robert worked collaboratively with the Executive Office, Board of Directors, Communications and Marketing Director, and Exam Development Chair to advance and promote the role and services BRPT offers in support of its mission, vision, and strategic directions.

Downers Grove, Illinois

Oversaw the development and management activities of the CompTIA IT Security Community and the Healthcare IT Community. Coordinated with each community’s chair, members, and association representatives to ensure they had the tools and support needed to achieve the stated goals and to identify future opportunities. Created new executive councils for each community to add to the strategic direction.

Los Alamitos, California

Managed the end-to-end product lifecycle and drive overall product roadmap and schedule for certification and professional education courses and supplementary/supporting materials. Wrote product specifications, drove development to implementation, and coordinated marketing activities. Managed the P&L for each product individually and the program as a whole.Ensured customer success by understanding the market’s business and technical requirements. Researched competing products and trends. Participated in strategic planning activities to support the product lifecycle plans. Developed and manage new product business plans. Executed and direct business case analysis.Participated in customer visits and industry analyst briefings. Developed initial product presentations, white papers, product feature/benefit analysis and competitive positioning. Served as the primary contact with industry, academia and volunteer leaders to assess product needs and to identify strategies to meet those needs. Worked with Sales and Marketing to plan pricing, sales and marketing strategies for corporate, academic, government, and member markets.Coordinated with the technology team to ensure products are effectively maintained within the business and e-commerce systems, and that instructional technology solutions are available. Negotiated favorable agreements with vendors, consultants, freelancers, and others. Coordinated with the IEEE-CS Products & Services team to leverage existing, planned, and pipeline content for print and online educational use.

Rolling Meadows, Il

Developed programs that meet the continuing professional educational requirements of four respected and diverse certification programs; satisfy the exacting professional development needs of a dynamic and highly technical profession; drive thought leadership; and coordinate and align with association research initiatives.Managed teams to evaluate trends; develop objectives and goals; meet and exceed customer expectations; create marketing campaigns; design curricula; deliver leading edge education techniques; identify timely, relevant and prescient topics for multi-distribution channel face-to-face and web-based education including conferences, symposia, forums, user conventions, academic training, webinars, e-symposia and virtual conferences.Collaborated with and directed volunteer efforts and liaises with association departments to ensure a holistic approach and to map educational programs with industry accepted best practices, technical requirements, and business trends and forecasts. Used an entrepreneurial spirit to create and bring to fruition new and innovative educational opportunities. Developed and fostered strategic alliances to add value and create more opportunities including joint conferences and shared education programs.Maintained a database of speakers, topic contributors, industry leaders, and recognized experts to provide the association with a pool of talent from which to draw volunteer leaders. Mentored volunteers to develop personal skill sets. Worked with and facilitated volunteer teams to foster esprit de corps and improve project efficacy. Managed on-site speaker logistics including emergency speaker contingency plan, customer service incidences, and future educational development items. Acted as association spokesman giving welcome addresses, announcements, and formal introductions.

Various Duty Stations

Performed a variety of managerial and professional duties within the Banking and Finance Industry. As a Federal Regulatory Agent for Federal Deposit Insurance Corporation, was responsible for overseeing the liquidation of multi-billion dollar banks and thrift institutions. Operationally, was the de facto CEO of a $56 million thrift; responsible for managing a self-insurance program for owned real estate; conducted internal risk assessments and developed risk management plans; and implemented process improvement initiatives.Supervisory Assignments:Supervisory Liquidation Specialist-in-Charge (Field Operations)Acting CEO and Chairman of the Board of a $56million thrift institutionBank Liquidation Specialist-in-Charge (Field Operations)Contract Administration Unit Chief (Settlements)Receivership Termination DirectorSelf-Insurance Program DirectorPension Termination ManagerComputer Network AdministratorProfessional Assignments:Bank ExaminerInternal Operational and Financial AuditorChief Financial Officers Act Compliance TeamContract AdministratorCommercial Loan OfficerOwned Real Estate OfficerSkills:Crisis managementBusiness asset and franchise valuationPersonnel and human resource managementTraining developmentFacilitationNegotiationInformation System architecture developmentPurchasing and acquisitionsProject managementRisk self-assessmentBudget planning and administrationStrategic planning

Bachelor Of Arts (Ba), Economics (Major), Business Administration (Major), Computer Science (Minor)

Activities and Societies: Phi Mu Alpha Sinfonia (professional music fraternity), Collegiate Choir (top choir), Student Senate, Dorm.

Student-At-Large, Business Administration And Management, General

Student-At-Large, Economics