Robert Bertani Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Dell Sales Academy Graduate.• Managed a portfolio of over 1000+ accounts. • Proactively engaged with existing and potential customers to understand their technology needs.• Provided consultation to help clients choose the right Dell products (e.g., laptops, servers, storage solutions) and services (e.g., IT support, cloud solutions).• Met or exceeded assigned sales quotas by selling Dell products and services.• Coordinated with other departments such as technical support, marketing, and finance to address customer queries and close deals.• Participated in regular sales and product training to improve sales effectiveness.• Participated in customer facing sales events (SBA).

Mississauga, Ontario, Canada

• Generated new business opportunities by identifying and reaching out to potential customers.• Qualified leads by understanding customer needs and matching them with appropriate products or services.• Would meet or exceed monthly sales targets and goals.• Built and maintained strong relationships with customers by providing exceptional customer service.• Collaborated with internal teams to ensure customer satisfaction and timely delivery of orders• Kept accurate records of customer interactions and sales activities in our CRM system.• Continuously updated knowledge of products, services, and industry trends to effectively position TD Synnex offerings.• Maintained sales accounts and entered sales orders in an organized, efficient, and effective manner.• Interfaced with product managers, credit, customers, traffic specialists, and customer service.• Worked proactively with vendors, sales, and resellers to ensure effective information and sales flow• Provided Sales, Marketing and vendors with market and customer research including market trend analysis and extrapolation from reports, new trends to the IT industry, competitor sizing and pricing research, web-based selling trends and techniques.

Toronto, Ontario, Canada

• Maintained sales accounts and entered sales orders in an organized, efficient, and effective manner.• Interfaced with product managers, credit, customers, traffic specialists, and customer service.• Worked proactively with vendors, sales, and resellers to ensure effective information and sales flow• Provided Sales, Marketing and vendors with market and customer research including market trend analysis and extrapolation from reports, new trends to the IT industry, competitor sizing and pricing research, web-based selling trends and techniques.

Toronto, Ontario, Canada

- Responsible for the review and analysis cardholders based on risk criteria and activity.- Assisted in the completion of quarterly reports with department leads.- Managed workload across a large team with accountability and a high degree of accuracy.- Lead bi-weekly team status meetings along with compiled updates from team managers.

Vaughan, Ontario, Canada

- Assisted instructor during art lessons, lead morning activities and provided a fun environment for young artists at camp.- Identify and respond to camper behavioral issues, and report concerns to camp leadership.- Communicate with parents regarding participant experiences and expectations.- Maintain accurate program records, including incident reports, logs, and daily attendance reports.