Robert Bertels

Robert Bertels Email and Phone Number

Contractor and Project Manager and Technical Writer @ VedaPointe
St. Louis, MO, US
Robert Bertels's Location
St Louis, Missouri, United States, United States
Robert Bertels's Contact Details
About Robert Bertels

Talented and accomplished technical writer and project manager with proven ability to drive solutions, coordinate problem solving discussions, improve business and technology operations, multitasking, and facilitating project success. Special expertise in international business, product marketing, IT strategy, vendor relations, and forecasting. Excellent at managing global teams and coordinating offshore vendors, problem solving, and communications.

Robert Bertels's Current Company Details
VedaPointe

Vedapointe

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Contractor and Project Manager and Technical Writer
St. Louis, MO, US
Website:
vedapointe.com
Employees:
25
Robert Bertels Work Experience Details
  • Vedapointe
    Contractor And Project Manager And Technical Writer
    Vedapointe
    St. Louis, Mo, Us
    View
  • Vedapointe
    Contractor / Project Manager / Technical Writer
    Vedapointe Oct 2018 - Present
    Greater St. Louis Area
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  • Amdocs
    Project Manager
    Amdocs Dec 2012 - Jul 2018
    Greater St. Louis Area
    Delivered 27 projects successfully over a six-year period, ranging from small to large (multi-million dollar) projects, through detailed timelines, delivery plans, meeting notes, and status.Supported the project lifecycle including requirement gathering, project plans and schedules, resource management, as well as facilitation of project development, testing, deployment, and closure.Acted as the single point of contact for clients throughout their projects' lifecycles.Facilitated client interactions with project team members including the development of business requirements, problem-solving activities, testing, and deployment.Tracked project resources and spend rates to ensure costs came in under budget.Worked issues and jeopardies proactively through identification, contingencies, and action items to ensure successful closure.Managed global teams, including internal and external resources from a number of diverse contracting firms.Coordinated with other project managers to avoid inter-project conflicts and worked resolutions when conflicts did occur. Leveraged overlapping projects to move scope to mitigate project risks.Managed project documentation to ensure adherence to standards and timely delivery.Ensured documents were correctly created and stored, teaching project teams as needed to enhance knowledge of processes.Reported status to clients and senior management. Managed change requests to ensure proper documentation of impacts and agreement of all impacted parties, and to ensure estimates were aligned with expected effort. Built good will with clients to promote ongoing relationships.
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  • Amdocs
    Application Coordinator
    Amdocs Feb 2008 - Dec 2012
    Greater St. Louis Area
    Coordinated efforts with application teams, including clients, internal, and external resources for a suite of 48 applications. Provided resources and status to project managers, managed estimates, tracked and managed issues and risks. Worked with clients to determine requirements for the development teams, and acted as liaison between clients and developers. Created and maintained project schedules for application teams, working as the application project manager. Coordinated with clients to determine priority of projects related to business focus. Worked with application teams and clients to define rapid deployments to reduce turnaround time. Coordinated estimates, including assumptions and dependencies.Trained application teams on AT&T's evolving CMM policies, including ensuring the newest templates were used, documents properly completed and stored, and how to use the related tools.
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  • At&T
    Application Coordinator
    At&T Feb 2007 - Feb 2008
    Greater St. Louis Area
    Coordinated efforts with application teams, including clients, internal, and external resources for a suite of 48 applications. Provided resources and status to project managers, managed estimates, tracked and managed issues and risks. Worked with clients to determine requirements for the development teams, and acted as liaison between clients and developers. Created and maintained project schedules for application teams, working as the application project manager. Coordinated with clients to determine priority of projects related to business focus. Worked with application teams and clients to define rapid deployments to reduce turnaround time. Coordinated estimates, including assumptions and dependencies.Trained application teams on AT&T's evolving CMM policies, including ensuring the newest templates were used, documents properly completed and stored, and how to use the related tools.
    View
  • At&T
    Project Manager
    At&T Mar 2006 - Feb 2007
    Supported the project lifecycle including requirement gathering, project plans and schedules, resource management, as well as facilitation of project development, testing, deployment, and closure.Acted as the single point of contact for clients throughout their projects' lifecycles.Facilitated client interactions with project team members including the development of business requirements, problem-solving activities, testing, and deployment.Tracked project resources and spend rates to ensure costs came in under budget.Worked issues and jeopardies proactively through identification, contingencies, and action items to ensure successful closure.Managed global teams, including internal and external resources from a number of diverse contracting firms.Coordinated with other project managers to avoid inter-project conflicts and worked resolutions when conflicts did occur. Leveraged overlapping projects to move scope to mitigate project risks.Managed project documentation to ensure adherence to standards and timely delivery.Ensured documents were correctly created and stored, teaching project teams as needed to enhance knowledge of processes.Reported status to clients and senior management. Managed change requests to ensure proper documentation of impacts and agreement of all impacted parties, and to ensure estimates were aligned with expected effort. Built good will with clients to promote ongoing relationships.
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  • At&T
    Technical Writer
    At&T Mar 2000 - Mar 2006
    Greater St. Louis Area
    Worked with several applications to define standard internal processes including creation of templates for repeatable work requests, rapid deployments, reports and their own Capability Maturity Model, moving the organization from Initial through Repeatable and to Defined.Documented client requirements and design for development teams. Managed project documents and approvals, and tracked changes. Created and managed timelines. Documented application databases. Generated use cases for application processes and to enforce standards. Created and maintained a windows help interface for one application utilizing Robohelp. Communicated to all levels of management in a clear, concise manner.
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  • Panera Bread
    Shift Manager
    Panera Bread Sep 1994 - Mar 2000
    Greater St. Louis Area
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Robert Bertels Skills

Requirements Analysis Sdlc Integration Business Analysis Program Management Project Management Management Software Development Life Cycle Process Improvement Telecommunications

Robert Bertels Education Details

Frequently Asked Questions about Robert Bertels

What company does Robert Bertels work for?

Robert Bertels works for Vedapointe

What is Robert Bertels's role at the current company?

Robert Bertels's current role is Contractor and Project Manager and Technical Writer.

What is Robert Bertels's email address?

Robert Bertels's email address is ro****@****usc.edu

What is Robert Bertels's direct phone number?

Robert Bertels's direct phone number is +131454*****

What schools did Robert Bertels attend?

Robert Bertels attended Fontbonne University, Fontbonne University.

What skills is Robert Bertels known for?

Robert Bertels has skills like Requirements Analysis, Sdlc, Integration, Business Analysis, Program Management, Project Management, Management, Software Development Life Cycle, Process Improvement, Telecommunications.

Who are Robert Bertels's colleagues?

Robert Bertels's colleagues are Travis Gerlach, Jeffrey Gatti, Darren Mabbayad, Annalise Papineau, Benjamin Asbeck, Austin Marlar, Nik Medvedev.

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