Robert Bertels Email & Phone Number

St. Louis, Mo, Us

Greater St. Louis Area

Greater St. Louis Area

Delivered 27 projects successfully over a six-year period, ranging from small to large (multi-million dollar) projects, through detailed timelines, delivery plans, meeting notes, and status.Supported the project lifecycle including requirement gathering, project plans and schedules, resource management, as well as facilitation of project development, testing, deployment, and closure.Acted as the single point of contact for clients throughout their projects' lifecycles.Facilitated client interactions with project team members including the development of business requirements, problem-solving activities, testing, and deployment.Tracked project resources and spend rates to ensure costs came in under budget.Worked issues and jeopardies proactively through identification, contingencies, and action items to ensure successful closure.Managed global teams, including internal and external resources from a number of diverse contracting firms.Coordinated with other project managers to avoid inter-project conflicts and worked resolutions when conflicts did occur. Leveraged overlapping projects to move scope to mitigate project risks.Managed project documentation to ensure adherence to standards and timely delivery.Ensured documents were correctly created and stored, teaching project teams as needed to enhance knowledge of processes.Reported status to clients and senior management. Managed change requests to ensure proper documentation of impacts and agreement of all impacted parties, and to ensure estimates were aligned with expected effort. Built good will with clients to promote ongoing relationships.

Greater St. Louis Area

Coordinated efforts with application teams, including clients, internal, and external resources for a suite of 48 applications. Provided resources and status to project managers, managed estimates, tracked and managed issues and risks. Worked with clients to determine requirements for the development teams, and acted as liaison between clients and developers. Created and maintained project schedules for application teams, working as the application project manager. Coordinated with clients to determine priority of projects related to business focus. Worked with application teams and clients to define rapid deployments to reduce turnaround time. Coordinated estimates, including assumptions and dependencies.Trained application teams on AT&T's evolving CMM policies, including ensuring the newest templates were used, documents properly completed and stored, and how to use the related tools.

Greater St. Louis Area

Coordinated efforts with application teams, including clients, internal, and external resources for a suite of 48 applications. Provided resources and status to project managers, managed estimates, tracked and managed issues and risks. Worked with clients to determine requirements for the development teams, and acted as liaison between clients and developers. Created and maintained project schedules for application teams, working as the application project manager. Coordinated with clients to determine priority of projects related to business focus. Worked with application teams and clients to define rapid deployments to reduce turnaround time. Coordinated estimates, including assumptions and dependencies.Trained application teams on AT&T's evolving CMM policies, including ensuring the newest templates were used, documents properly completed and stored, and how to use the related tools.

Supported the project lifecycle including requirement gathering, project plans and schedules, resource management, as well as facilitation of project development, testing, deployment, and closure.Acted as the single point of contact for clients throughout their projects' lifecycles.Facilitated client interactions with project team members including the development of business requirements, problem-solving activities, testing, and deployment.Tracked project resources and spend rates to ensure costs came in under budget.Worked issues and jeopardies proactively through identification, contingencies, and action items to ensure successful closure.Managed global teams, including internal and external resources from a number of diverse contracting firms.Coordinated with other project managers to avoid inter-project conflicts and worked resolutions when conflicts did occur. Leveraged overlapping projects to move scope to mitigate project risks.Managed project documentation to ensure adherence to standards and timely delivery.Ensured documents were correctly created and stored, teaching project teams as needed to enhance knowledge of processes.Reported status to clients and senior management. Managed change requests to ensure proper documentation of impacts and agreement of all impacted parties, and to ensure estimates were aligned with expected effort. Built good will with clients to promote ongoing relationships.

Greater St. Louis Area

Worked with several applications to define standard internal processes including creation of templates for repeatable work requests, rapid deployments, reports and their own Capability Maturity Model, moving the organization from Initial through Repeatable and to Defined.Documented client requirements and design for development teams. Managed project documents and approvals, and tracked changes. Created and managed timelines. Documented application databases. Generated use cases for application processes and to enforce standards. Created and maintained a windows help interface for one application utilizing Robohelp. Communicated to all levels of management in a clear, concise manner.

Greater St. Louis Area

Bachelor Of Science - Bs, Computer Science

Concentration: Information Systems

Bachelor Of Arts - Ba, English Language And Literature, General

Concentration: Professional Writing