Robert Best Email & Phone Number

Ottawa, Ontario, Canada

Performed audit on a regular pre-determined basis policy, processes and procedures, set out in the Company’s manuals to ensure conformance to the regulatory requirements or other standards regarding AMO, AOC, AEO and ATO and Manufacturing Certificates issued to First Air.• Conducted spot check "audits" that included areas of maintenance that are in progress, including work being performed during a night shift, perform special audits to ensure corrective action has been taken relative to deficient characteristics identified in previous audits.• Performed prime vendor/component agency audits as deemed necessary by the Senior Director of Quality Assurance or his delegate.• Conducted audit FAMS Maintenance facilities on a regular basis to ensure compliance to Transport Canada and company requirements.• Conducted audit all FAMS Aircraft, Shop and Stores Certification/Acceptance Authority holders to ensure that the procedures outlined in the Process Maintenance Manual are upheld and that the aforementioned is well versed on said subject.• Performed Aircraft conformity checks• Performed Maintenance training in, but not limited to, elementary work; aircraft de-icing; MCM/MPM updates.• Prepared the check lists and other audit related documentation• Performed collection, verification and recording of audit evidence.• Reported Accidents, incidents, or safety hazards through the HOIR system, perform safety investigations as deemed necessary by the Senior Director of Quality Assurance.• Performed independent review of all Company aircraft & Equipment Airworthiness Directives and their associated instructions for maintenance personnel as required.• Conducted a review of Company manuals (MSA, MEL and ICA) prior to submission for approval• Travelled to Company bases/stations and vendor facilities for auditing purposes• Stayed current with industry practices• Maintained proficiency with company software products used in the daily operations

Ottawa, Canada Area

Analyze and review aircraft documents for the Department of National Defence ( DND) and commercial sector. • Maintain and update existing accounts using AwareBase• Providing technical advice and assistance to various customers;• Performing technical reviews and technical investigations;• Liaising with customers, other departments and supporting organizations on technical investigations, modifications, repairs and reports, and to establish clear customer requirements;• Liaising with vendors and suppliers as required for evaluation and development of equipment selection;• Drafting technical reports, test schedules and procedures;• Assisting in the production of quotes and technical proposals;• Tracking progression of modifications, special inspections and other projects; and• Developing a broad knowledge of customer related technical documentation.

Canada

Abbotsford, Bc

● Performed routine maintenance and inspection on Bell 47, and Robertson 44● Worked as a component overhaul specialist for Bell 47● Tested and evaluated aircraft systems and components for safety and proper operation

Canada

● Performed routine hangar maintenance on small piston fixed wing aircraft (CESSNA 172, CESSNA 152, PIPER Aircraft)

Angola , Africa

• Demonstrated high levels of professionalism and excellent communication skills when liaising with all company levels and among cross-functional teams• Facilitated all training and learning and development opportunities for new staff; functioned as a mentor and answered all questions/provided professional on boarding support• Planned and organized all staff meetings, as well as higher level meetings with external stakeholders• Accurately processed company records and maintained resultant data; downloaded and submitted all results for analysis, and regularly monitored and reported on trends• Entered large amounts of company data into Excel; ensured accurate entry and demonstrated expert level formatting• Took responsibility for all internal cost centre reports: opened new reports, accurately entered data, reviewed and closed, and carefully created and prepared reimbursement requisitions• Reviewed company project and task outlines; accurately updated scheduled tasks• Demonstrated exceptional detail orientation when entering critical data into government controlled logbooks• Critically reviewed historical record transactions and demonstrated good judgment when initiating investigations as necessary • Carefully reviewed documentation when receiving stock and accurately copied certification paperwork for items• Accurately filed high volumes of documents and managed filing system• Facilitated copying of records in a time-sensitive environment at company request• Reviewed publications to ensure all information is correct; communicated with Quality Assurance or Maintenance Supervisor with identified discrepancies• Initiated policy memo and file updates in a timely fashion• Physically inspected stock, compared details to those in purchase orders, assessed condition and noted serial number

Various Global Locations

• Diligently performed field maintenance on aircraft in a variety of international locations across Europe, Asia and Africa using high levels of detail orientation and mechanical acumen

Toronto, Canada Area

Hangar maintenance, stores, shipping/receiving, and routine maintenance on Air Ambulance Sikorsky S- 76AHangar maintenance, and overhauled Bell 212