Robert Bickell Email & Phone Number

Exton, PA

• Lead day-to-day operations and accounting/finance function
• Focused solely on trade show freight, utilize data to identify opportunities to save customers money, reduce costly errors and improve on-time performance
• A proven leader in the trade show logistics industry recognizing the benefit of agile operations, providing the ability to react and respond quickly to exceed customer’s expectations

Baltimore, Maryland Area

• Responsible for operations including systems, warehouse operations, quoting, shipment entry, tracking and invoicing
• Led the department through digital transformation by implementing a technology system which increased efficiency, on-time performance and reduced overhead by 20%
• Increased invoicing velocity by 50%, drastically improving cash flow

• Managed operations team, customer service department and accounting function
• Directed implementation of a new Transportation Management System, improving operational efficiency by using a milestone-based tracking system (formerly using a paperless alert system)
• Established customer rating tariffs, making quoting processes more efficient and improving cash flow
• Changed volume shipments quoting to a dynamic markup process, basing rates on market conditions and historical rates, resulting in profitability increase of 15% on all volume shipments

Greater Philadelphia Area

• Oversaw entire office operations, including business development, domestic and international shipment, warehouse, and cartage operations
• Directed complete overhaul of cartage business, greatly improving service
• Led restructuring which reduced overhead, improved sales and increased efficiency ( Improved annual net profit from a net loss of $400,000 in 2006 to a net gain of $200,000 in 2010)

Greater Philadelphia Area

• Responsible for sales management, new business development, operations management (tracking & tracing)
• Established all processes and procedures for a new station; grew station to $2M in annual revenue in two years
• Created Asset Recovery Product that added approximately 500k lbs to network annually

Mba, Management

B.S., Logistics

Activities and Societies: Delta Chi Fraternity