Robert Bilderback Email & Phone Number

St. Louis, Mo, Us

• Khameleon (ERP) Software Application Specialist: Backups and Restores, Server Moves and Replacements, Problem Resolution and General IT support.• Entry Level Database Administration for databases in SQL Server 2013 and 2008 R2• Entry Level Database Administration for Oracle 10 • Moderate experience with SQL Developer and SQL Profiler. • SSRS Reporting Creating new and modifying existing reports. Granting access to reports• Maintain Legacy MS Access databases, supported and modified many older Access databases.• Experience in Data Transformation Services (DTS), writing and executing SQL Queries and Disaster Recovery Planning and Security Management operations.• SharePoint Study Web Site setups• Possesses strong communication skills, both oral and written. Experienced in providing support both on-site and remotely.• Ability to work with software vendors to resolve complex issues. And able to learn from those interactions. • Provided assistance with computer software, printing, program installation.• Created training materials for computer equipment and programs. As well as documenting Legacy Application Support related processes, many that had never been documented before. • Determined requirements for new systems and systems modifications by conferring with staff, users, management.• Contributed to IT security by supporting backup and archival software.

St Louis, Missouri, Us

St Louis, Missouri, Us

Support and Maintain Legacy Systems such as Fourth Shift, Prophix and Various Homegrown Access DB's. Assist in Code Migration for Series I/AS 400. Assist in Daily EDI• Prophix System Admin System and Application Upgrades, Backups and Restores, Server Moves and Replacements and General IT support.• NAFTA IT Support Created and maintained automated file transfer to NAFTA Document provider, Yearly Finished Goods rollover, General IT support.• EDI System Support Monitor various EDI processes and research problems and resolve issues.• Maintain Legacy Access databases Supported and modified many older Access databases.• Sage FAS Fixed Asset Depreciation software support.• Fourth Shift to Oracle Migration team Built and maintained 7 file transfer processes during the migration to Oracle.• Cincom to Oracle Migration Team Built and maintained several file transfer processes during the migration to Oracle.• AS400/JDE Code Implementation Moved AS400/JDE code as part of separation of duties.• JP Morgan Positive Pay and Supply Chain Financing Process.• Fourth Shift System Admin System Upgrades, Backups and Restores, Server Moves and Replacements, Migrations to SQL from Titanium and general support.• Cincom Programmer / Cobol / Mainframe.• Resolved computer problems.• In person, via phone, remotely, over email.• Provided assistance with computer software, printing, program installation.• Installed server based software, applications.• Performed repairs on software.• Worked with vendors to resolve software problems.• Created training materials for computer equipment and programs.• Determined requirements for new systems and systems modifications by conferring with staff, users, management.• Used backup and archival software.

Us

• Prophix System Admin System and Application Upgrades, Backups and Restores, Server Moves and Replacements and General IT support.• NAFTA IT Support Created and maintained automated file transfer to NAFTA Document provider, Yearly Finished Goods rollover, General IT support.• EDI System Support Monitor various EDI processes and research problems and resolve issues.• Maintain Legacy Access databases Supported and modified many older Access databases.• Sage FAS Fixed Asset Depreciation software support.• Fourth Shift to Oracle Migration team Built and maintained 7 file transfer processes during the migration to Oracle.• Cincom to Oracle Migration Team Built and maintained several file transfer processes during the migration to Oracle.• AS400/JDE Code Implementation Moved AS400/JDE code as part of separation of duties.• JP Morgan Positive Pay and Supply Chain Financing Process.• Fourth Shift System Admin System Upgrades, Backups and Restores, Server Moves and Replacements, Migrations to SQL from Titanium and general support.• Cincom Programmer / Cobol / Mainframe.• Resolved computer problems.• In person, via phone, remotely, over email.• Provided assistance with computer software, printing, program installation.• Installed server based software, applications.• Performed repairs on software.• Worked with vendors to resolve software problems.• Created training materials for computer equipment and programs.• Determined requirements for new systems and systems modifications by conferring with staff, users, management.• Used backup and archival software.

St. Louis, Mo, Us

• Assisted in initial development of a new client account load database for third party payment of utility bills.• The database was developed using Access and VBA.• Database includes multiple validations, several custom reports and has a data entry friendly design.• Customized client specific upload programs to migrate information from database to the Tandem mainframe using COBOL and Tandem procedures (Obey).• Facilitated over 50 new client implementations utilizing Access and COBOL programs.• Each database is designed to meet the client’s unique needs as defined in specifications provided by our business systems analysts.• Built over 20 history databases for capturing energy management history information at the invoice level.• Upload history data to mainframe.• Enhance and maintain the Utilities Payment System as needed.• This includes problem resolution, GL files and client specific reporting.