Fleet Services & Training manages MRO & ASF support services to customers as well as all training needs for pilots, flight attendants, dispatchers and mechanics.

CS PMO manages the program change request process for in-service implementation. This covers the change management to parts availability and incorporation with customers.

Direct supplier management strategies and team responsibilities according to best practices.Establish positive professional relationships with suppliers to support program development.Liaise between internal customers and suppliers, managing conflict resolution as necessary.Develop practices and processes, creating internal alignment of goals and objectives.Drive supplier performance and governance, facilitating optimized support to customers.Lead supplier mitigation plans and resolve contract application issues for internal customers.Manage escalation of any roadblocks internally and with suppliers to achieve company goals.

Negotiated and managed procurement contracts according to Bombardier requirements.Oversaw commercial account portfolios, analyzing supplier growth to facilitate decision-making.Established and maintained long-term supplier relationships, including conflict resolution.Performed Project Management, reducing costs through strategic outsourcing initiatives.Created market-driven strategies for technologies, suppliers, competitors, and development.Coordinated with teams including Engineering, Operations, Logistics, and Finance on cost saving.Managed negotiation of contract terms and conditions including aftermarket suppliers.Handled contract application logistics including supplier pricing issues effectively.Ensured highest levels of customer satisfaction and an exceptional customer experience.