Robert Birge

Robert Birge Email and Phone Number

Cyber Security Analyst at Leidos @ Leidos
reston, virginia, united states
Robert Birge's Location
Madison, Alabama, United States, United States
Robert Birge's Contact Details

Robert Birge personal email

n/a
About Robert Birge

Experienced Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Windows 7, Windows 10, Computer Repair, CompTIA Network+, Microsoft Word, and Software Installation. Strong professional graduated from Virginia College of Huntsville.

Robert Birge's Current Company Details
Leidos

Leidos

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Cyber Security Analyst at Leidos
reston, virginia, united states
Website:
leidos.com
Employees:
24071
Robert Birge Work Experience Details
  • Leidos
    Cyber Security Analyst
    Leidos Feb 2023 - Present
    Huntsville, Alabama, United States
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  • Leidos
    Computer Specialist
    Leidos Aug 2022 - Present
    • Screening and fielding incoming help request from end-users via ServiceNow• Monitoring customers' problems and ensuring timely resolutions• Investigating and diagnosing user problems, identifying their source, and determining possible solutions• Assisting other departments with hardware and software related issues• Installing software via BigFix• Troubleshoot all computer and network related issues. Troubleshoot Android and iPhone issues with email.
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  • Leidos
    Vpn System Administrator
    Leidos Apr 2021 - Aug 2022
    • Configure VPN site to site tunnels• Upgrade Cisco ASA, AnyConnect client, and Cisco Firepower• Add/Remove users to VPN ACLs using NETIQ• Configure ACLS in Cisco ASA
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  • Leidos
    Esd Supervisor
    Leidos Dec 2018 - Apr 2021
    • Supervising, and monitoring performance of a team of help desk technicians• Providing guidance and training to the staff on handling complex queries and situations• Screening and fielding incoming help request from end-users via telephone, text or emails in a very effective and courteous manner• Monitoring customers' problems and ensuring timely resolutions• Investigating and diagnosing user problems, identifying their source, and determining possible solutions• Assisting other departments with hardware and software related issues• Preparing and maintaining procedures and guides for IT staff on SharePoint• Working on multiple projects at one time• Participate in on-call rotation to provide 24 X 7 production support
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  • Emco
    Esd Specialist 2
    Emco Feb 2017 - Dec 2018
    Huntsville, Alabama Area
    • Receive incoming calls from customers and provide them with assistance with their queries.• Provide customers with solution walkthroughs to ensure that their issues are resolved.• Ask questions to determine customers’ problems and determine how to go about providing solutions.• Record events and problems and resolutions using Remedy with Smart IT and Remedy 9.• Follow up with customers to determine if their issues have been resolved.• Troubleshoot all computer and network related issues. Troubleshoot Android and iPhone issues with email.
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  • Intergraph
    Help Desk Analyst
    Intergraph Jul 2015 - Jan 2017
    Madison, Alabama
    • Create accounts in Active Directory and Exchange.• Create accounts in different applications including PCC, Horizon, and HCHB.• Set permissions in Active Directory and other applications.• Send tickets to other teams to set up laptops and mobile devices.
  • Miltec, A Ducommun Company
    It Technician
    Miltec, A Ducommun Company Feb 2015 - Apr 2015
    • Assisted with help desk solutions and staff equipment.• Performed weekly server tape backups, managed assets on SharePoint and ServicePRO• Installed Windows and connected machines to networks• Configured KVM switches on server.
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  • North Alabama Regional Hospital
    Mental Health Worker 1
    North Alabama Regional Hospital Jan 2007 - Jan 2015

Robert Birge Skills

Comptia Security+ Comptia A+ Comptia Network+ Windows Troubleshooting Microsoft Word Networking Software Installation Windows 7

Robert Birge Education Details

  • Virginia College Of Huntsville
    Virginia College Of Huntsville
    Network Engineering
  • Austin High School
    Austin High School

Frequently Asked Questions about Robert Birge

What company does Robert Birge work for?

Robert Birge works for Leidos

What is Robert Birge's role at the current company?

Robert Birge's current role is Cyber Security Analyst at Leidos.

What is Robert Birge's email address?

Robert Birge's email address is rb****@****eti.com

What schools did Robert Birge attend?

Robert Birge attended Virginia College Of Huntsville, Austin High School.

What skills is Robert Birge known for?

Robert Birge has skills like Comptia Security+, Comptia A+, Comptia Network+, Windows, Troubleshooting, Microsoft Word, Networking, Software Installation, Windows 7.

Who are Robert Birge's colleagues?

Robert Birge's colleagues are Cyndi Graves, Christopher Evans, Khalil Butler, Vanelope Pearson, Jeremy Coley, Matthew Goodwin, Abel S..

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