Robert Birkle Email & Phone Number

Newburgh, In, Us

Newburgh, Indiana, Us

Evansville, In, Us

• Manage a technology team that supports the entire Infrastructure for the campus community as a direct report to the CIO. Maintain all aspects of IT such as the Network Infrastructure, Data Center, Communications, Server Administration, Digital Content Displays, and WAN connections.• Designed, Implemented, and maintain the network infrastructure that consists of over 175 switches, 500 wireless APs, Firewall. Maintain DHCP and DNS for the campus with over 10,000 devices connected. • Designed, Implemented, and maintain the data center that consists of 10 VMware ESXi Hosts serving over 85 Windows servers stored on a HP 3PAR SAN with over 50TB of storage. • Designed, Implemented, and maintain campus telephone system that includes 3 virtual servers, 500 IP phones, and voicemail accounts for all employees. • Manage accounts for all members of the campus community with over 15K Active Directory accounts synced with Office 365. Manage both security and distribution groups, computer objects and everything related to Active Directory, including Group Policy.• Designed, Implemented, and maintain disaster recovery plan, including the backup solution and recovery plan including monitoring of both the network and data center.• Implemented Windows desktop imaging system using Microsoft System Center Configuration Manager. Implemented and Maintain Antivirus solution. • Maintain campus security IP cameras and door access control.• Provide project management leadership on major IT projects; including new data center both storage and servers; complete network upgrade including all routers, switches, and APs; WAN connection to new downtown location; SQL maintenance and upgrades; Blackboard maintenance and upgrades; Digital Signage maintenance and upgrades, Automated Account Management

Evansville, In, Us

• Recognized for superior performance and dedication, resulting in 2 promotions in four years• Supervised and managed two vital infrastructure support staff: Server Administrator and Network Administrator• Administered Network Security and implemented significant upgrades to protect system integrity• Led and planned all Network operations as Network Project Manager• Led project manager for all infrastructure projects

Evansville, In, Us

• Serviced and supported six public computer labs on campus• Oversaw all User and Email accounts, including establishing rights and monitoring use• Examined and reviewed Network Performance including Server Backups (Hot fixes and Service Packs)

Evansville, In, Us

• Directed, trained and mentored up to 20 student workers in the delivery of quality technical support to a campus of over 500 employees and 3000 students• Monitored and troubleshooted faculty, staff and student network connections• Maintained the help desk for receipt, dispatch, and resolution of over 50 user calls per day

Master'S Degree, Public Services Administration

Bs, Business Management

As, Networking

Associate'S Degree, Criminal Justice/Law Enforcement Administration