Robert Blanchette Email & Phone Number

Waynesville, North Carolina, United States

CIC Technologies was sold to Kituwah Technologies. It's actually the same position as the previous one but with a new company name.Tier I, II and III support for small business customers as well as the public in general across several counties in the mountains of Western North Carolina. On-site support for computer and network related issues as well as remote support from our Waynesville, NC office. Walk-in customer computer support. Remote assistance for Office 365 and Exchange… Show more CIC Technologies was sold to Kituwah Technologies. It's actually the same position as the previous one but with a new company name.Tier I, II and III support for small business customers as well as the public in general across several counties in the mountains of Western North Carolina. On-site support for computer and network related issues as well as remote support from our Waynesville, NC office. Walk-in customer computer support. Remote assistance for Office 365 and Exchange Administration, software troubleshooting, operating system issues, hosted Server Administration, backup system file recovery and too much to list. Show less

Waynesville, North Carolina, United States

Tier I, II and III support for small business customers as well as the public in general across several counties in the mountains of Western North Carolina. On-site support for computer and network related issues as well as remote support from our Waynesville, NC office. Walk-in customer computer support. Remote assistance for Office 365 and Exchange Administration, software troubleshooting, operating system issues, hosted Server Administration, backup system file recovery and too much to list.

Bryson City, North Carolina

Responsible for tier 1, 2 and 3 level support for NOC's staff and guests. Server management, back up file recovery, Exchange 2013 email server, Cisco phone systems, surveillance camera management. Active Directory administration, Hardware break/fix, software troubleshooting, HelpDesk management. End user support in person and through the use of LogMeIn Remote software.

Newport, Rhode Island

This was a dual role for the University, on one hand I was a Technical Support Specialist for the Technical Services department reporting to the Manager of Technical Services and responsible for staff and faculty end user support as well as various team projects. On the other hand I was in a management role running the day to day operations of the Student Technology Service Center (STSC); a student service facility the University provides specifically for students to gain assistance with… Show more This was a dual role for the University, on one hand I was a Technical Support Specialist for the Technical Services department reporting to the Manager of Technical Services and responsible for staff and faculty end user support as well as various team projects. On the other hand I was in a management role running the day to day operations of the Student Technology Service Center (STSC); a student service facility the University provides specifically for students to gain assistance with various technology needs such as hardware break/fix, software support and troubleshooting as well as back up and attempts at data recovery of failing hardware. Show less

Newport, Rhode Island

Bachelor Of Arts (B.A.), Administration Of Justice Minor: Psychology

Activities and Societies: Administration of Justice Club (ADJ Club), Tutoring at the Rhode Island Training School for delinquent.

Certificate Of Completion, Automotive Technology

Activities and Societies: Ford AutoSkills Competition (3rd place in the state competition). VICA (Vocational Industrial Clubs of America).