Robert Blong Email & Phone Number

Rosenberg, TX

Rosenberg, TX

Houston, TX

First Colony Mall - Sugar Land

Responsible for Talent, Hiring and High Performance Selling. Responsible for leading, coaching and mentoring the sales teamIncrease of 12 points in bra penetration in a 30 day windowPerform opening/closing duties as requiredServing as MOD/CSM in absence of Store Manager and ASMPerform all store operations and sales functions, including opening/closing.

Houston, Texas Area

Store SupervisorMerchandising Manager, including product placement and weekly pricing activitiesServing as MOD/CSM in absence of Store Manager and ASMPerform all store operations and sales functions, including opening/closing dutiesUnderstanding Brand specific guidelines and store specific KPIs.Collaboration with DM and RM to meet or exceed Company goals.

Store Manager – 116 Sugar LandSuccessfully managed opening of new store location:Scheduled opening occurred one day early and $10K under budgetDeployed build out and merchandizing processHired and trained new store team including, Resident Chef, ASM, Key Holders & AssociatesCreated and implemented training and motivational processes with milestones.

Sugar Land, TX

Responsible for overall daily store operations including cash control, sales and Customer Service. Ran positive comps in 2009 by 104% with annual stores sales in excess of $5 million closing the year with 116% to budget

Responsible for overall store operations with an emphasis on the “back of house” process for replenishment, stocking and visual presentation. Acting Store Manager for 4 months during SM stretch assignment. Increased operational metrics to 80% from 50% during first 60 days. Drove YTD sales by 4.5% over budget

Primary emphasis on Visual Merchandising and Phase changes (reset of entire store by department).Served as both opening and closing LOD (Manager on duty).

Supervision of product/shelf resets as directed ensuring “best practices” and “company standards” Responsible for inventory control, replenishment, visual signage and merchandisingServe as POS and customer service representative as needed.

Provided Marketing Analysis and Research for Agents prime market segment to increase sales volume.Direct interaction with Clients throughout entire Sales cycle of selling or purchasing property.

Oversee web development department with successful implementation and launch of 6 corporate websites within timelines and budget.Developed eCommerce strategy with initial deployment of an online parts ordering system, followed with successful addition of an online configuration and ordering system for complete customized telephony solutions.

Developed, implemented and managed company telemarketing efforts by outsourcing company wide lead generation efforts resulting in a 150% increase in qualified leads while decreasing budget by 50%. Responsible for writing and proofing marketing materials including external customer collateral (product literature) and internal documentation (Sales Guides).

Developed specialized emphasis on marketing to the educational market place increasing telephony sales pipeline by 15%Created data integration solution marketing program for all vertical markets increasing broadband sales pipeline by 31%Product training and research for market trends and new technologies to provide management with market analysis and.

Linux System Administration, 4.0

Studying to complete me RHCSA and RHCE certifications.

Web Page, Web Page, Digital/Multimedia And Information Resources Design

Diploma, Academic / College Preg