▹ Worked remotely with on-site implementation teams and client representatives to install and support hospital work-driver system running on SQL Server 2008.▹ Using an internally developed ETL solution, integrated proprietary work-driver system with various hospital information systems.▹ Created and modified reports to meet client needs using SSRS and Visual Studio.▹ Translated functional "business purpose" specifications into data-warehouse rules for reporting.▹ Helped to deliver financial benefits to hospitals and medical clinics.▹ Optimized complex SQL stored procedures executing against multi-million row tables.▹ Educated client representatives and implementation teams on proprietary software's capabilities and best practices.▹ Managed multiple simultanious project timelines and ticket priorities using weekly scrum method.▹ Designed Sharepoint site to centralize and simplify internal documentation and communication.

・Designed and implemented custom object in Salesforce to track inventory and assets. Integrated custom object with existing case system to help identify problem hardware.・Assisted with design and proposal for redundant fiber connection to campus core.・Assisted with migration from physical machines to VMware View virtual environment.・Managed fifty-two virtual servers running on ESXi hypervisor using VMware vCenter.・Implemented Group Policy for 150 faculty machines and one hundred student lab machines.・Provided user support to over 2500 students and two hundred faculty.Interviewed and selected applicants for Student Support Tech Level 1 position.