Robert (Bob) Lindemann Email and Phone Number

As a key executive leader, I am entrusted with pivotal responsibilities aimed at driving the sustained growth of our organization. Central to this mission is the cultivation and optimization of meaningful relationships with both internal teams and external stakeholders, essential for realizing VerityPay's vision. I spearhead initiatives directly and through subordinate leaders to ensure regulatory compliance, including adherence to SOC2 standards, while also prioritizing workplace wellness initiatives and the recruitment of top-tier talent to fill open positions. Through strategic forecasting, I anticipate and address the evolving personnel needs of our expanding business, while simultaneously nurturing a robust company culture that fuels overall growth and success.

With a deep commitment to personal and spiritual growth, I have pursued ongoing certification through the Prophetic Company under the mentorship of Dan McCollam and Bethany Hicks. In October 2024, I completed the three-year Activate Certified Trainers program, equipping me to guide others more effectively in their spiritual journey. Motivated by a desire to glorify God, I established Rooted in Love, LLC, creating opportunities for expansion and stewardship that honor Him. Inspired by Philippians 3:14, I am steadfast in pressing toward spiritual goals with perseverance. Additionally, in my leadership role in a Sozo Ministry, I have supported hundreds of individuals in their journey toward spiritual healing, helping them uncover their identity in Christ and find comfort and renewal in His word.

As Assistant Vice President of Information Technology at American National, I spearheaded a cohesive team of 75 full-time employees, ensuring the delivery of high-quality IT services and operations. My dedication was evident in establishing, reviewing, and enhancing policies and operational procedures across various domains including data center management, disaster recovery, integration management, technical and support services, and printing and production operations for all technology systems. I strategically identified and championed critical programs aimed at enhancing system resilience and uptimes through hardware, software, and service improvements. Notable achievements include leading the successful transfer of enterprise transactional print, mail, and digital delivery operations to a third-party outsourcing partner, orchestrating emergency restoration of the Data Center within a remarkable 18-hour timeframe following a catastrophic shutdown, and spearheading critical infrastructure upgrades in the data center to enhance system reliability and availability. Leveraging my expertise, I significantly reduced Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) from days to mere hours. Additionally, I held officer-level leadership and operational responsibilities for the 24x7x365 operations center, ensuring seamless continuity of operations.

As the overseer of daily operations, I meticulously optimized productivity and financial measures as needed, ensuring seamless functionality. With a focus on data center operations and production support, I directed teams of technology professionals to swiftly and effectively manage change. My expertise in task allocation, coordination, and supervision was consistently geared towards advancing organizational objectives.• Orchestrated a seamless three-month transition from one managed service provider to another, implementing a disaster recovery capability and simultaneously achieving a 20% annual service fee reduction.• Innovated a cloud-based Infrastructure As A Service (IAAS) platform for the national support center, facilitating 24/7 customer interactions across all channels.• Spearheaded the adoption of financial leasing for critical technology deployments, resulting in substantial reductions in large capital expenditures and unlocking funds for strategic investments, ultimately fostering revenue growth and company expansion.• Achieved a significant 46% cost reduction by outsourcing the technology service desk, demonstrating a commitment to operational efficiency and fiscal responsibility.

As the manager of 200 Continental and third-party resources, I oversee the delivery of diverse technology applications and services. My role includes the management of internal and external enterprise technology device operational support and maintenance across Continental's global system. I lead efforts to ensure a stable technology production environment, including overseeing Continental's Critical Incident Management Team and Technology Service Desk, which collectively handle an average of 20,000 contacts per month. As a process leader for enterprise-wide ITIL governance, I drive efficient and effective practices throughout the organization. Additionally, I hold overall responsibility for the consolidated operations center, which focuses on proactive system management and incident resolution across our technology infrastructure.

As Inspector General, I strategically plan, direct, conduct, and oversee IG activities for the Texas Military Forces in support of the US Customs and Border Protection Agency along the Southwest border, specifically during OPERATION JUMP START. I provide the Commander with comprehensive assessments regarding the economy, efficiency, discipline, morale, esprit de corps, relevance, and readiness of the National Guard. This is achieved through a proactive agenda of assistance, investigations, and inspections aimed at bolstering the defense of our homeland and advancing the Global War on Terrorism. My role as a Colonel within the Inspector General Corps is a voluntary active-duty assignment, reflecting my commitment to ensuring the integrity and effectiveness of our military operations.

As the Director of Technology at Getronics, I held responsibility for the comprehensive operation of the North American 24X7X365 Infrastructure Solution Center. Leading a highly skilled technical team certified in Microsoft Gold and Cisco Gold standards, we managed a vast infrastructure comprising 12,000 network devices and 1,800 servers across 15 regional and global client environments. Notable clients included industry leaders such as Chevron, Occidental Petroleum, Elizabeth Arden, the Defense Logistics Agency, and American Family Insurance. In this role, I managed a team of six direct reports and oversaw the activities of seventy-five indirect reports. Our services encompassed software and hardware availability, network performance optimization, incident management and resolution, capacity and systems planning, security operations, IP telephony, monthly performance reporting, routine and emergency change management, client relationship management, and all support activities crucial for securing new business, from presales through contract negotiations.

Member of the staff and principal advisor to the Director of the Center for Strategic Leadership. Developed and project managed games, simulations, workshops and conferences from the initial formative stages through execution on leading issues effecting National policy. Focused on issues in the use of military and interagency resources across a wide spectrum of national strategic and policy issues. Established and maintained relationships with congressional members, interagency leadership and senior defense industry partners. This was a voluntary active duty assignment as a Lieutenant Colonel, Signal Corps, U.S. Army.