Operational experience in Industrial Engineering, Managerial, and Leadership positions with Boeing, Florida Power & Light, and United Parcel Service in manufacturing, power generation, maintenance management and engineering, and logistics management. Founded Consulting Practices Competitive Technologies and ets, Inc., both focused on organizational performance improvement through leadership engagement and development, process management and re-engineering, and strategic planning. Has written and e-published several books including Six Sigma for Educators(2009) and The Problem Solver-9 editions(1991-2011). Actively involved in the Florida Sterling Council for more than 20 years.Specialties: Work Systems Design, Measurement Systems, Organizational Assessment, Strategic Planning and Deployment, Process Management and Re-engineering, Lean Six Sigma, Malcolm Baldrige Criteria for Performance Excellence, Applied Technology to improve productivity of organizations and fragmented community networks.