Senior Director Retail Finance Transformation For Merchandising (Sap)
Successfully deployed SAP across 8K stores, merchant, finance, and supply chain systems by overseeing the merchandising organization's implementation plan and acting as the primary representative for merchandising. Streamlined business processes and improved efficiency by supervising SAP program design, build, and testing phases, collaborating closely with Merchandising, Operations, Supply Chain, Finance, and IT teams to gather critical feedback.Highlights of accomplishments in this role include:• Increased process efficiency by balancing process adaptation and cost-efficient customization, partnering with cross-functional teams to determine which 90% of SAP features could be used "out of the box" versus the 10% that required customization to meet specific merchandising needs.• Resolved system errors and ensured smooth transitions during gradual store rollouts by managing issue resolution and leading a team that identified and fixed errors related to merchandising practices or SAP code across thousands of stores and distribution centers.• Secured a strong endorsement rate from leadership, including the Chief Merchandising Officer (CMO), by driving organizational change, motivating teams, and promoting operational shifts necessary for the project's success.• Reduced project delays by maintaining momentum, overcoming resistance, and coordinating across functions.