Robert Bobby Ortiz Email & Phone Number

Saudi Arabia

Develop, implement and monitor of the cargo servicing plan, including the supervision of customer service, and the operation of the handling agents, report performance and status, qualitatively and quantitatively. Develop forecasts of future service and manpower needs, standardize and implement of procedures. Implement operations and standard structure for sales. Interface with various airport authorities, local and government agencies. Ensure all HVY cargo. Live Animals, Perishable and other HIGH yielding cargo are being handled according to company standards. Assist Sales & Marketing Team to ensure BOS meets and/ or exceeds the 50% e-AWB acceptance target. Prepare sales activity report monthly, quarterly and annually. Provides creative input for the development of sales, such as conducts effective training to all cargo sales agents for the database systematic program and effective learning system. Implement marketing strategy including public or customer relation to build the rapour of long term business.Correspond with all sub-agency, all logistic company and handling agent to facilitate smooth operations. Feeding all air waybills in the system using scan, cargo wise and cargo spot system. Check and manifest of the cargo from different International Airlines. Handling cargo to other agencies under CASS system. Prepares and manage correspondence, reports and documents. Implement and maintain office systems.Communicate verbally and in written manner to answer inquiries and provide information. Routes inbound and outbound air freight shipments to their destinations: Takes telephone orders from customers and arranges for pickup of freight and delivery to loading platform. Weighs items and determines cost, using rate book. Unloads inbound freight and notifies consignees on arrival of shipments and arranges for delivery to consignees.Prepare statistics, figures for monthly and yearly sales report.

Al-Khobar Governorate, Saudi Arabia

Senior Supervisor for Hazmat & Dangerous Goods Regulations Specialist. License holder of Dangerous Goods Regulations and Radioactive Material of International Air Transport Association (IATA) under the guidelines of Government Authority for Civil Aviation. Provide high integrity of complying the standard regulations and procedures of the International Air Transport Association (IATA) for DGR shipments by Air.Handling of approval for all Dangerous Goods shipping from Country Origin to its Country of Destination with special handling standard procedure.Conducts inspections for Radioactive Materials and DGR shipments accoring to IATA Regulations in handling and shipping including but not limited to labeling, documentation, reporting and decision making on package safety for for shipments being shipped via Air.Performs dangerous goods training specific to the regulations of IATA and GACA. Implements changes to proccesses resulting from regulatory updates to maintain compliance to the Government bodies.Supervise, monitor and plan day to day cargo operations, service compliance objectives and targetsfor cargo, coordinate in the assigned sections in loading, unloading securing and staging of all cargo or baggage.Accountable for deployment of manpower for the section as per plan, supervision of staff, work assignment and distribution, tracking the work progress until completion within specified time manner in order to achieve highest possible level of high quality service, maximum space utilization and on time performance, conforming to operational, safety and security standards. May accompany trucks loaded with cargo as member of dispatching team and monitor how they handle the movement during transportation especially Radioactive materials for delivery to its destination for our different respective clients.

King Fahad International Airport - Dammam

Develop, implement and monitor of the cargo servicing plan, including the supervision of customer service, and the operation of the handling agents, report performance and status, qualitatively and quantitatively. Develop forecasts of future service and manpower needs, standardize and implement of procedures. Implement operations plans to optimize booking for space and weight utilization of the aircraft.Interface with various airport authorities, local and government agencies.Ensure all HVY cargo. Live Animals, Perishable and other HIGH yielding cargo are being handled according to company standards. Assist Sales & Marketing Team to ensure BOS meets and/ or exceeds the 50% e-AWB acceptance target. Prepare sales activity report monthly, quarterly and annually. Provides creative input for the development of sales, such as conducts effective training to all cargo sales agents for the database systematic program and effective learning system. Implement marketing strategy including public or customer relation to build the rapour of long term business.Correspond with all sub-agency, all logistic company and handling agent to facilitate smooth operations. Feeding all air waybills in the system using scan, cargo wise and cargo spot system. Check and manifest of the cargo from different International Airlines. Handling cargo to other agencies under CASS system. Prepares and manage correspondence, reports and documents. Implement and maintain office systems.Communicate verbally and in written manner to answer inquiries and provide information. Routes inbound and outbound air freight shipments to their destinations: Takes telephone orders from customers and arranges for pickup of freight and delivery to loading platform. Weighs items and determines cost, using rate book. Unloads inbound freight and notifies consignees on arrival of shipments and arranges for delivery to consignees.Prepare statistics, figures for monthly and yearly sales report.

Gil Puyat, Makati City

Handle accounts on local and international buyers of Horizontal properties. Overlook the target quotas per month to make sure that each team will meet the time line. Conducts planning for monthly sales activity for marketing and sales team. Responsible for giving details and full information about the project through actual presentation, internet and telephone aspects. Conducts training about the details of the project for local and international property associate. Creates template to advertise all the features and designs of the project for internet selling presentation. Establish good relationship with the clients by building rapport through sales and marketing advertisement. Responsible for scheduling/tripping to the model unit. Prepares documentation of the client. Internet and traditional selling approach

Makati City, Philippines

Handles team and property associates for local and international property consultant and recruitment. Handle accounts on local and international buyers of Horizontal property. Responsible for giving details and full information about the project through actual presentation, internet and telephone aspects. Conducts training about the details of the project for local and international brokers and property associates. Creates template to advertise all the features and designs of the project for internet selling presentation. Establish good relationship with the clients by building rapport through sales and marketing advertisement. Responsible for scheduling/tripping to the model unit. Prepares documentation of the client. Internet and traditional selling approach

Conducts trainings and seminar for interpersonal management for the development of self-esteem and empowerment for all supervisors and managers in Sales. Manage all sales staff and supervisors quota’s and appraisal regularly.Responsible for weekly immediate meeting with all sales associates to conduct concrete plans for the whole year event of the company. Handle accounts on local and international buyers of Horizontal property. Responsible for giving details and full information about the project through actual presentation, internet and telephone aspects.Conducts training about the details of the project for all international property associates.Creates template to advertise all the features and designs of the project for internet selling presentation.Establish good relationship with the clients by building rapport through sales and marketing advertisement.Responsible for scheduling/tripping to the model unit of all sales agent for the field work.Prepares documentation of the client through banking and online transaction procedure.Internet and traditional selling approach for all interested individual and company owners.

Master Of Philosophy (M.Phil.), B.S. Philosophy & Psychology Minor In English, 90.95

Activities and Societies: Interpersonal Growth & Youth Council Community Organizer Evaluation TeamWe, IGYCCOET Organization are one.

B.S. Psychology & Philosophy, Industrial And Organizational Psychology, 87.90

Activities and Societies: Adamson University Theater - Member, Student Coordinating Council - Activity Coordinator, Philosophy &.

Secondary, General Studies, 99.89

Activities and Societies: Student Leader Council, Marian Youth Movement, Chamber Chorale, Debate Team, Science and English Department.